TEAMKCI FIRST WITH 3RD PARTY F5® SUPPORT

TEAMKCI FIRST WITH 3RD PARTY F5® SUPPORT




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For Immediate Release
                                                                                      

TEAMKCI FIRST WITH THIRD PARTY SUPPORT FOR LEGACY F5® GEAR 

Breaks new ground. Demonstrates industry leadership. Support begins April 2, 2020.   

MAHWAH, N.J. – TeamKCI, a long-time leader in legacy IP Networking support, today announced it has initiated support for legacy F5® products. This is significant because no other third-party company is currently organically maintaining F5® products. 

Utilizing its expertise and experience with IP Networks, TeamKCI’s technical team has completed development work and testing, and is ready to roll F5® support out of the TeamKCI Test Lab beginning April 2, 2020.

“Support for F5® again shows the technological leadership TeamKCI has demonstrated over the years to serve customers looking for savings on their legacy equipment – freeing up budget to apply to other high priority infrastructure needs,” said Jeff Klein, Founder and President of TeamKCI. 

TeamKCI, the industry leader in award-winning, premier support for IP Network and Storage Area Network products has been in business for over 37 years specializing in high-quality, low-cost, support solutions. From one small office in a spare bedroom in Fort Lee, NJ it has expanded to a company of international scope doing business in every state in the United States, all 23 members of the EU and parts of the Pacific Rim. Today TeamKCI maintains over 9,000 machines in 500 data centers worldwide.  

To ensure that our team was trained and ready to go when the time came, Wayne Duglin, Executive Vice President and Chief Technology Officer, said he put the entire staff, and the machines, to the test: “We had F5® machines in one of our Test Labs for months running our team through their paces and gave every one of our technical managers and support specialists an opportunity to gain practical F5® experience.”

Jennifer Campbell, TeamKCI’s Vice-President of Marketing, added: “Adding F5® to our rapidly expanding list of supported manufacturers once again demonstrates our technical prowess and industry leadership.”

About TeamKCI

Founded in 1982, TeamKCI is an award-winning IT Life Cycle management company, selling, deploying, and servicing computer assets for switching, Ethernet networks, storage arrays, and servers. It is the industry leader in third-party support for many networking and SAN products including Citrix NetScaler, Cisco MDS, Brocade SAN, and Foundry Networks.

For more information about TeamKCI and any of its support programs call 201-934-3416, email inquiry@teamkci.com, or visit  TeamKCI.com

“Today’s Company For Yesterday’s Equipment”

 

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    When choosing a third-party support provider for F5®, you should consider things like:

    • Expertise:Whether the provider has the right expertise to support F5®
    • Cost:Whether the cost is reasonable compared to the benefits
    • Support terms:Whether the terms of support include response and resolution times

    This is how TeamKCI answers those questions: TeamKCI offers world-class award-winning support that includes:

    • Lowest prices in the industry without compromising quality
    • 42 years of experience supporting for storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on F5® equipment with on average 15 years of experience
    • Flexible SLA’s and response times

    Plus:

    • 24 x 7 support hotline
    • Rapid problem determination
    • Our guarantee that our customers will have access to trained experienced
    • engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine F5® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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