TeamKCI First With Third-Party Support For Legacy Citrix®

TeamKCI First With Third-Party Support For Legacy Citrix®




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Mahwah, NJ (April 3, 2019)— TeamKCI announced today a new support program for Citrix® NetScaler® equipment covering all legacy Citrix® NetScaler products.

“The introduction of high quality, cost effective maintenance service for legacy Citrix® NetScaler products is part of our strategic vision for growth as we expand our offerings to meet  customers’ requirements who have invested in this technology,” said Jeff Klein, President and CEO of TeamKCI.

“Citrix® support adds to our growing portfolio of networking products, which include products manufactured by industry leaders Cisco®, Foundry®, and Brocade®,” said Wayne Duglin, Executive Vice President and Chief Technical Officer. It is the first of what TeamKCI projects will be many roll outs in 2019 and 2020.

“We already have customers for Citrix® support and have fielded many other inquiries. We predict that our Citrix® offering will connect with our customers’ requirements and that Citrix® support will be a winner just like the Citrix® NetScaler product line is,” said TeamKCI National Director of Sales Jennifer Campbell.

The new Citrix® support program will be available in all 50 states and on a case by case basis in Europe and APAC as TeamKCI continues to ramp-up support outside the US. Citrix® NetScaler is an all-in-one web Application Delivery Controller (ADC) that makes applications run up to five times faster, cuts web application ownership costs with server offloading, and insures that applications are always available with its application load balancing capabilities.

TeamKCI is an IT Life Cycle management company, servicing, selling and deploying computer assets for switching, storage arrays, servers, and Ethernet networks. We are the industry leader in third-party support for Brocade® SAN, Cisco® MDS, Foundry® Networks, NetApp® Storage, and now Citrix® NetScaler equipment.

Disclaimer:

KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved. 

Brocade® is the registered trademark of Broadcom Inc.

NetApp® is registered trademark of NetApp,Inc.

Citrix® is the registered trademark of Citrix Systems, Inc.

Cisco is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.

 

 

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    When choosing a third-party support provider for Citrix®, you should consider things like:

    • Expertise:Whether the provider has the right expertise to support Citrix®
    • Cost:Whether the cost is reasonable compared to the benefits
    • Support terms:Whether the terms of support include response and resolution times

    This is how TeamKCI answers those questions: TeamKCI offers world-class award-winning support that includes:

    • Lowest prices in the industry without compromising quality
    • 42 years of experience supporting for storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on Citrix® equipment with on average 15 years of experience
    • Flexible SLA’s and response times

    Plus:

    • 24 x 7 support hotline
    • Rapid problem determination
    • Our guarantee that our customers will have access to trained experienced
    • engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine Citrix® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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