Why TeamKCI Is A Top Third-Party Hardware Maintenance Service Provider

Why TeamKCI Is A Top Third-Party Hardware Maintenance Service Provider




TeamKCI is a leading third-party hardware maintenance service provider that has been supporting storage, switching, and connectivity products for the largest corporations and government agencies in the United States for over 38 years. Their award-winning services include rapid problem determination, customizable service plans, and energy-efficient maintenance. In this article, we will explore the reasons why TeamKCI stands out as a top third-party hardware maintenance service provider.

Expertise and Experience

TeamKCI has a long history in the industry, having supported various platforms and manufacturers since 1982. Their technical competencies include SAN architecture, switching, storage, networking, and connectivity, as well as silo removal and other services. This extensive experience allows them to provide reliable and comprehensive support for their clients.

Award-Winning Support

TeamKCI has been recognized for its outstanding performance, receiving the Verizon Supplier Recognition Award for Outstanding. This award highlights their commitment to providing top-quality services and support to their clients.

Customizable Service Plans

TeamKCI offers tailored service plans to meet the unique needs of each client. These plans can help lower legacy hardware maintenance costs while providing the same high-quality support that TeamKCI is known for. This flexibility allows businesses to choose the most cost-effective solution for their specific requirements.

Energy Efficiency

TeamKCI’s maintenance services support network switching platforms that combine breakthrough performance, scalability, and energy efficiency with long-term investment protection. This focus on energy efficiency demonstrates their commitment to helping clients reduce their environmental impact and save on energy costs.

IT Life Cycle Services

TeamKCI is an IT life cycle vendor, offering a range of services such as selling, deploying, servicing, and managing computer assets for switching, storage arrays, servers, and Ethernet networks. This comprehensive approach allows them to support clients throughout the entire lifecycle of their hardware systems.

Rapid Problem Determination

TeamKCI is known for its rapid problem determination capabilities. This quick response time helps minimize downtime and maintain the efficiency of clients’ IT systems.

Global Reach

TeamKCI serves clients worldwide, providing their award-winning SAN maintenance services to a wide range of organizations. This global presence demonstrates their ability to cater to diverse client needs and adapt to various market conditions.

In conclusion, TeamKCI’s expertise, experience, customizable service plans, energy efficiency, IT life cycle services, and rapid problem determination make them a top third-party hardware maintenance service provider. Their commitment to providing high-quality support and innovative solutions has earned them a strong reputation in the industry and a loyal client base.

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    When choosing a third-party support provider for your company, you should consider things like:

    • Expertise:Whether the provider has the right expertise to support your company
    • Cost:Whether the cost is reasonable compared to the benefits
    • Support terms:Whether the terms of support include response and resolution times

    This is how TeamKCI answers those questions: TeamKCI offers world-class award-winning support that includes:

    • Lowest prices in the industry without compromising quality
    • 42 years of experience supporting for storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on your company equipment with on average 15 years of experience
    • Flexible SLA’s and response times

    Plus:

    • 24 x 7 support hotline
    • Rapid problem determination
    • Our guarantee that our customers will have access to trained experienced
    • engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine your company parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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