Telenex 2800
- Expertise: Whether the provider has the right expertise to support the your company software
- Cost: Whether the cost is reasonable compared to the benefits
- Support terms: What the terms of support are, including response and resolution times
- Version compatibility: Whether the provider can support the specific versions of your company software
The Telenex® 2800 SAN Appliance Has Reached EOSL on June 30, 2011 – Don’t Let Your Telenex® 2800 SAN Equipment Go Unsupported!
KCI supports the Telenex 2700 running either OS2 or TSS/Windows software and understands the rev level nuances of these machines. We will store the right OEM parts including batteries, power supplies and port cards on your premises to facilitate rapid repairs. We guaranty your equipment will be maintained in compliance with all Telenex specifications.
Request A Quote
Overview
Let KCI, Inc. help you design the most cost-effective solution.
Overview The Telenex 2700 is a highly-scalable switching hub that serves a s central point for controlling the connectivity of network resources in complete LAN and/or WAN environments.
Used and Refurbished Telenex® Options
Support – TeamKCI is the leading maintenance provider of Telenex® legacy hardware, offering premier support with four attractive SLAs: 24 x 7 x 4hour onsite response; 11 x 5 x 4hour onsite response time 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA. We guaranty you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night. We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost. You won’t find better third-party Telenex® support anywhere.
Hardware – TeamKCI sells pre-owned tested and guaranteed Telenex® switches, directors, remote switches and routers at huge savings over the manufacturer’s list price. All pre-owned Telenex® hardware is meticulously tested, and burned in for 24 hours. Checkout TeamKCI prices. TeamKCI is the financial alternative option that will maximize your IT dollar. Coupled with our 90-day replacement warranty.
Warranty & Support – TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished Telenex® 2800 matrix switch and all other pre-owned refurbished Telenex® SAN equipment we sell. Extended warranties and 24x7x4 onsite support are also available for an additional charge. Learn more.
How to Get Started! For more information on Telenex 2800 matrix switches simply complete the KCI Accuquote form on this page or call KCI, Inc. at 201-934-6500 Ext. 11 for immediate assistance.
Maintenance
KCI, Inc. maintenance includes:
- Coverage period is 24 x 7 x 365 with four-hour on-site response time.
- Telephonic “tech support” coverage of 24 x 7 x 365 with our guaranty that you will be able to speak to a qualified engineer trained on Telenex 2800 equipment within twenty (20) minutes of placing a service call any time of day or night.
- A complete complement of spares tailored to your configurations including batteries, power supplies, control cards, and port cards will be stored on premises to facilitate rapid repairs.
- All spares are manufactured by the original equipment manufacturer.
- We support the Telenex 2800 running either OS2 or TSS/Windows software and understands the rev level nuances of these machines.
- We guaranty your equipment will be maintained in compliance with all Telenex specifications