SolidFire® FC0025 Maintenance

SolidFire® FC0025 Maintenance




FC0025 End of Support date: 3/31/2022
Status: Currently Supported by TeamKCI

Request A Quote Today For SolidFire® Maintenance.Save up to 85%.

TeamKCI has extensive hands-on experience with the FC0025 and will continue to support your equipment for as long as you choose to use it. Parts and replacement units are in stock and can ship overnight.

TeamKCI will continue to support these units for as long as you choose to use them.

FC0025 Maintenance

Support – TeamKCI is the leading maintenance provider of SolidFire® legacy hardware, offering premier support with four attractive SLAs: 24 x 7 x 4hour onsite response; 11 x 5 x 4hour onsite response time 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA. We guaranty you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night. We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost. You won’t find better third-party SolidFire® support anywhere. Also Available: Used and refurbished Netscaler® equipment.

How to Get Started?

For more information on a FC0025 or any other SolidFire® products simply click the TeamKCI Request a Quote Button or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.

Hardware – TeamKCI sells pre-owned tested and guaranteed SolidFire® switches, directors, remote switches and routers at huge savings over the manufacturer’s list price. All pre-owned SolidFire® hardware is meticulously tested, and burned in for 24 hours. Checkout TeamKCI prices. TeamKCI is the financial alternative option that will maximize your IT dollar. Coupled with our 90-day replacement warranty.

Warranty – TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished FC0025 and all other pre-owned refurbished SolidFire® SAN equipment we sell. Extended warranties and 24x7x4 onsite support are also available for an additional charge. Learn more.

When choosing a third-party support provider for SolidFire®, you should consider things like:

  • Expertise:Whether the provider has the right expertise to support SolidFire®
  • Cost:Whether the cost is reasonable compared to the benefits
  • Support terms:Whether the terms of support include response and resolution times

This is how TeamKCI answers those questions:

TeamKCI offers world-class award-winning support that includes:
  • Lowest prices in the industry without compromising quality
  • 42 years of experience supporting for storage, servers, switching and SAN.
  • Skilled engineers and technicians trained on SolidFire® equipment with on average 15 years of experience
  • Flexible SLA’s and response times

Plus:

  • 24 x 7 support hotline
  • Rapid problem determination
  • Our guarantee that our customers will have access to trained experienced
  • engineers within 15 minutes of contacting our 24 x 7 help desk.
  • 100% genuine SolidFire® parts
  • Global support outreach
  • Call Home Supported
  • Dial-in Supported


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