McData® i10K Director EOL Maintenance and Support

McData® i10K Director EOL Maintenance and Support




Brocade® End-of-Support Date: February 24, 2014

Status: Supported by TeamKCI

McData® End of Support date: June 30, 2011

The McData® i10K Director SAN Appliance Has Reached EOSL on February 24, 2014 – Don’t Let Your McData® i10K Director SAN Equipment Go Unsupported!

Get McData®® i10K Director SAN Support Now!

i10K Director

TeamKCI has extensive hands on experience with McData® i10K directors and continues to maintain and repair them. Parts and replacement units are in stock and can ship overnight.

TeamKCI will continue to support these units for as long as you use them.

TeamKCI Benefits

    Request A Quick Quote For McData®!

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    Overview

    Let TeamKCI help you design the most cost-effective McData® Storage Area Network Solution.

    The McData® i10K, also known as the McData® Intrepid 10000, is a 256-port highly scalable, partitionable director that provides dynamic switched connections between Fibre Channel servers and devices in a SAN environment. The McData® i10K director can be partitioned from one to four separate directors, each with its own management and Fibre Channel services subsystems. Ports can be configured to operate at 1, 2, 4 or 10 Gbps.

    Used & Refurbished McData® Options

    Support – TeamKCI is the leading maintenance provider of McData® legacy hardware, offering premier support with four attractive SLAs: 24 x 7 x 4 hour onsite response; 11 x 5 x 4 hour onsite response time 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA. We guaranty you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night. We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost. You won’t find better third-party McData® support anywhere.

    Hardware – TeamKCI sells pre-owned tested and guaranteed McData® switches, directors, remote switches and routers at huge savings over the manufacturer’s list price. All pre-owned McData® hardware is meticulously tested, and burned in for 24 hours. Checkout TeamKCI prices. TeamKCI is the financial alternative option that will maximize your IT dollar. Coupled with our 90-day replacement warranty.

    Warranty & Support TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished McData® Intrepid 10000 (i10K) directors and all other pre-owned refurbished McData® SAN equipment we sell. Extended warranties and 24x7x4 on-site support are also available for an additional charge. Learn more.

    How to Get Started? For more information on a McData® i10K (Intrepid 10000) or any other McData® product simply complete the TeamKCI Quick Quote form on this page or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.

    TechSpecs

     Maximum Ports:  256
     Minimum Ports:  32
     Port Speed:  1 Gb/s or 2 Gb/s I/O ports (or a combination of both, including 10 Gb/s ports)
     Upgrade:  Up to Eight 32 Port Line Cards
     Redundant Power:  Yes
     Rail Kit:  Yes

    Click for McData® i10K Datasheet

    End-Of-Life

    McData® i10K End-of-Life Notification

    On August 29, 2008, Brocade® Communications issued an End-of-Life Notice for the McData® i10K.

    To view this notice click here.

    DO NOT BE CONCERNED WITH MANUFACTURERS’ END-OF-SUPPORT DATES. 

    We are EOL/EOS & Legacy Equipment & Maintenance Specialists and will maintain the McData® i10K for as long as you continue to use it.

    For a fast and accurate quote, fill out the form at the right.

    Maintenance

    TeamKCI maintenance services offer:

    • Spare parts stored on premises to facilitate rapid repairs and ensure that most problems can be handled with a single maintenance call.
    • Utilization of machine resident “dial-in” and “call home” features to quickly identify and diagnose anomalies before they become major problems.
    • A 24 x 7 response capability that allows our customers to speak with a product specialist within thirty minutes of placing a call any time of day or night.
    • On site response time of four hours or less.
    • Our pledge to only use tested OEM parts.
    • Prices that are at a minimum 50% less than the OEM’s list price.
    • Our promise to maintain your legacy equipment for as long as you choose to use it. TeamKCI has no End-of-Life or End-of-Support dates. We have never dropped service on any product we accepted for maintenance until our very last customer had stopped using it.
    • A lifetime rate guarantee never to escalate your initial rate.
    • Operational software support for all software and firmware you are using at its current EC level.

    Disclaimer:

    KCI, Inc (dba TeamKCI) is the industry leader in premier Brocade® Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved. 

    Brocade® is the registered trademark of Broadcom Inc.

    McDATA® is a registered trademark of Brocade Communications.

    When choosing a third-party support provider for McData®, you should consider things like:

    • Expertise:Whether the provider has the right expertise to support McData®
    • Cost:Whether the cost is reasonable compared to the benefits
    • Support terms:Whether the terms of support include response and resolution times

    This is how TeamKCI answers those questions: TeamKCI offers world-class award-winning support that includes:

    • Lowest prices in the industry without compromising quality
    • 42 years of experience supporting for storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on McData® equipment with on average 15 years of experience
    • Flexible SLA’s and response times

    Plus:

    • 24 x 7 support hotline
    • Rapid problem determination
    • Our guarantee that our customers will have access to trained experienced
    • engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine McData® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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