McData® 3216 SAN Switch EOL Maintenance and Support

McData® 3216 SAN Switch EOL Maintenance and Support




Status: Supported by TeamKCI

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McData 3216
End-of-Life (EOL)

TeamKCI has extensive hands on experience with McData® 3216 switches and continues to maintain and repair them. We can also supply additional and replacement units.

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    Overview

    Let TeamKCI help you design the most cost-effective McData® Storage Area Network Solution.

    The McData® 3216 switch, also known as the Sphereon 3216,  provides Fibre Channel connectivity through 16 ports and operates at 2 Gbps bandwidth with redundant switched data paths, a scalable number of active ports and long transmission distances (up to 20 kilometers).

    Used & Refurbished McData® Options

    Support – TeamKCI is the leading maintenance provider of McData® legacy hardware, offering premier support with four attractive SLAs: 24 x 7 x 4 hour onsite response; 11 x 5 x 4 hour onsite response time 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA. We guaranty you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night. We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost. You won’t find better third-party McData® support anywhere.

    Hardware – TeamKCI sells pre-owned tested and guaranteed McData® switches, directors, remote switches and routers at huge savings over the manufacturer’s list price. All pre-owned McData® hardware is meticulously tested, and burned in for 24 hours. Checkout TeamKCI prices. TeamKCI is the financial alternative option that will maximize your IT dollar. Coupled with our 90-day replacement warranty.

    Warranty & Support
    TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished McData® 3216 directors and all other pre-owned refurbished McData® SAN equipment we sell.  Extended warranties and 24x7x4 onsite support are also available for an additional charge.  Learn more.

    How to Get Started?
    For more information on a McData® 3216or any other McData® product simply complete the TeamKCI Quick Quote form on this page or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.

    TechSpecs

    Technical Specifications

    Maximum Ports: 16
    Minimum Ports: 8
    Port Speed: 1/2 Gbps
    Upgrade: 8 Port activation Licenses
    Redundant Power: Yes
    Rail Kit: Yes

     

     

    Maintenance

    TeamKCI maintenance services offer:

    • Spare parts stored on premises to facilitate rapid repairs and ensure that most problems can be handled with a single maintenance call.
    • A 24 x 7 response capability that allows our customers to speak with a product specialist within thirty minutes of placing a call any time of day or night.
    • On site response time of four hours or less.
    • Our pledge to only use tested OEM parts.
    • Prices that are at a minimum 50% less than the OEM’s list price.
    • Our promise to maintain your legacy equipment for as long as you choose to use it. TeamKCI has no End-of-Life or End-of-Support dates. We have never dropped service on any product we accepted for maintenance until our very last customer had stopped using it.
    • A lifetime rate guarantee never to escalate your initial rate.
    • Operational software support for all software and firmware you are using at its current EC level.

    McDATA® is a registered trademark of Brocade Communications.

    When choosing a third-party support provider for McData®, you should consider things like:

    • Expertise:Whether the provider has the right expertise to support McData®
    • Cost:Whether the cost is reasonable compared to the benefits
    • Support terms:Whether the terms of support include response and resolution times

    This is how TeamKCI answers those questions: TeamKCI offers world-class award-winning support that includes:

    • Lowest prices in the industry without compromising quality
    • 42 years of experience supporting for storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on McData® equipment with on average 15 years of experience
    • Flexible SLA’s and response times

    Plus:

    • 24 x 7 support hotline
    • Rapid problem determination
    • Our guarantee that our customers will have access to trained experienced
    • engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine McData® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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