IBM® Z13 2964-NE1 Maintenance

Let TeamKCI help you design the most cost-effective IBM^® Storage Area Network Solution.

The IBM® Z13 2964-NE1 includes Integrated I/O subsystem and hot-pluggable PCIe Gen3 I/O slots

Used & Refurbished IBM^® Options

Support – TeamKCI is the leading maintenance provider of IBM^® legacy hardware, offering premier support with four attractive SLAs: 24 x 7 x 4hour onsite response; 11 x 5 x 4hour onsite response time 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA. We guaranty you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night. We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost. You won’t find better third-party IBM^® support anywhere.

Hardware – TeamKCI sells pre-owned tested and guaranteed IBM^® switches, directors, remote switches and routers at huge savings over the manufacturer’s list price. All pre-owned IBM^® hardware is meticulously tested, and burned in for 24 hours. Checkout TeamKCI prices. TeamKCI is the financial alternative option that will maximize your IT dollar. Coupled with our 90-day replacement warranty.

Warranty & Support – TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished IBM^® Z13 2964-NE1 and all other switches pre-owned refurbished IBM^® SAN equipment we sell.  Extended warranties and 24x7x4 onsite support are also available for an additional charge.  Learn more.

How to Get Started?
For more information on a IBM^® Z13 2964-NE1 or any other IBM^® product simply complete the TeamKCI Quick Quote form on this page or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.

TeamKCI maintenance services offer:

• Spare parts stored on premises to facilitate rapid repairs and ensure that most problems can be handled with a single maintenance call.
• A 24 x 7 response capability that allows our customers to speak with a product specialist within thirty minutes of placing a call any time of day or night.
• On site response time of four hours or less.
• Our pledge to only use tested OEM parts.
• Prices that are at a minimum 50% less than the OEM’s list price.
• Our promise to maintain your legacy equipment for as long as you choose to use it. TeamKCI has no End-of-Life or End-of-Support dates. We have never dropped service on any product we accepted for maintenance until our very last customer had stopped using it.
• A lifetime rate guarantee never to escalate your initial rate.
• Operational software support for all software and firmware you are using at its current EC level.