IBM® 2109-M12 Director EOL Maintenance and Support

IBM® 2109-M12 Director EOL Maintenance and Support




IBM® End of Support date: May 24, 2010
Status: Supported by TeamKCI

The IBM® 2109-M12 SAN Appliance Has Reached EOSL on May 24, 2010 – Don’t Let Your IBM® 2109-M12 SAN Equipment Go Unsupported!

Get IBM® 2109-M12 SAN Support Now!

IBM 2109-M12

TeamKCI has extensive hands on experience with IBM® 2109-M12 directors and continues to maintain and repair them. Parts and replacement units are in stock and can ship overnight.

TeamKCI will continue to support these units for as long as you use them.

TeamKCI Benefits

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    Overview

    Let TeamKCI help you design the most cost-effective IBM® Storage Area Network Solution.

    The IBM® 2109-M12 is a 14U switch that can operate as a stand-alone switch or in a fabric containing multiple switches.  It is available with 32-ports, 64-ports or 128-ports (two 64-port switches in a single chassis).

    Used & Refurbished IBM® Options

    Support – TeamKCI is the leading maintenance provider of IBM® legacy hardware, offering premier support with four attractive SLAs: 24 x 7 x 4hour onsite response; 11 x 5 x 4hour onsite response time 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA. We guaranty you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night. We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost. You won’t find better third-party IBM® support anywhere.

    Hardware – TeamKCI sells pre-owned tested and guaranteed IBM® switches, directors, remote switches and routers at huge savings over the manufacturer’s list price. All pre-owned IBM® hardware is meticulously tested, and burned in for 24 hours. Checkout TeamKCI prices. TeamKCI is the financial alternative option that will maximize your IT dollar. Coupled with our 90-day replacement warranty.

    Warranty & Support – TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished IBM® 2109-M12 directors and all other pre-owned refurbished IBM® SAN equipment we sell.  Extended warranties and 24x7x4 onsite support are also available for an additional charge.  Learn more.

    How to Get Started?
    For more information on a IBM® 2109-M12 or any other IBM® product simply complete the TeamKCI Quick Quote form on this page or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.

    TechSpecs

    Technical Specifications

     Maximum Ports:  128
     Minimum Ports:  32
     Port Speed:  1/2 Gbps
     Upgrade:  Up to eight 16 Port Channel Blades
     Redundant Power:  Yes
     Rail Kit:  Yes

    Maintenance

    TeamKCI maintenance services offer:

    • Spare parts stored on premises to facilitate rapid repairs and ensure that most problems can be handled with a single maintenance call.
    • A 24 x 7 response capability that allows our customers to speak with a product specialist within thirty minutes of placing a call any time of day or night.
    • Utilization of machine resident “dial-in” and “call home” features to quickly identify and diagnose anomalies before they become major problems.
    • On site response time of four hours or less.
    • Our pledge to only use tested OEM parts.
    • Prices that are at a minimum 50% less than the OEM’s list price.
    • Our promise to maintain your legacy equipment for as long as you choose to use it. TeamKCI has no End-of-Life or End-of-Support dates. We have never dropped service on any product we accepted for maintenance until our very last customer had stopped using it.
    • A lifetime rate guarantee never to escalate your initial rate.
    • Operational software support for all software and firmware you are using at its current EC level.

    IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.

    When choosing a third-party support provider for IBM®, you should consider things like:

    • Expertise:Whether the provider has the right expertise to support IBM®
    • Cost:Whether the cost is reasonable compared to the benefits
    • Support terms:Whether the terms of support include response and resolution times

    This is how TeamKCI answers those questions: TeamKCI offers world-class award-winning support that includes:

    • Lowest prices in the industry without compromising quality
    • 42 years of experience supporting for storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on IBM® equipment with on average 15 years of experience
    • Flexible SLA’s and response times

    Plus:

    • 24 x 7 support hotline
    • Rapid problem determination
    • Our guarantee that our customers will have access to trained experienced
    • engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine IBM® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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