IBM® 2062-E11 Director EOL Maintenance and Support

IBM® 2062-E11 Director EOL Maintenance and Support




Status: Supported by TeamKCI

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IBM 2062-E11

TeamKCI has extensive hands on experience with IBM® 2062-E11 (aka 2054-E11) directors and continues to maintain and repair them. We can also supply additional and replacement units.

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    Overview

    Let TeamKCI help you design the most cost-effective IBM® Storage Area Network Solution.

    The IBM® 2062-E11 Multilayer Director, also known as the IBM® 2054-E11, is a 14 RU Fibre Channel director that can support 12 to 528 ports with shortwave or long-wave SFP fiber optic transceivers, with 4 Gbps support and a high-availability design.  The IBM® 2062-E11 (2054-E11) Multilayer Director is designed to provide network security for large enterprise SANs deployment and offers intelligent networking services to help simplify mainframe FICON and Fibre Channel SAN management and reduce total cost of ownership.  It offers 4 to 44 10 Gbps ports for ISL connectivity across metro optical networks.

    Used & Refurbished IBM® Options
    TeamKCI sells used and refurbished IBM® equipment. Used and refurbished IBM® systems are available at big savings offering our customers alternative financial options to maximize their IT dollars.

    Warranty & Support
    TeamKCI offers a 12 month warranty and 9-5 technical support on all refurbished IBM® 2062-E11 directors and all other pre-owned refurbished IBM® SAN equipment we sell.  Extended warranties and 24x7x4 onsite support are also available for an additional charge.  Learn more.

    How to Get Started?
    For more information on an IBM® 2062-E11 or any other IBM® product simply complete the TeamKCI Quick Quote form on this page or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.

    TechSpecs

    Technical Specifications

    Maximum Ports: 528
    Minimum Ports: 16
    Port Speed: 1/2/4/8 Gbps (autosending) 10 Gbps (fixed rate)
    Upgrade: Up to thirteen 16, 32, 48 Fibre Channel Port Cards
    Redundant Power: Yes
    Rail Kit: No

    Maintenance

    TeamKCI maintenance services offer:

    • Spare parts stored on premises to facilitate rapid repairs and ensure that most problems can be handled with a single maintenance call.
    • A 24 x 7 response capability that allows our customers to speak with a product specialist within thirty minutes of placing a call any time of day or night.
    • Utilization of machine resident “dial-in” and “call home” features to quickly identify and diagnose anomalies before they become major problems.
    • On site response time of four hours or less.
    • Our pledge to only use tested OEM parts.
    • Prices that are at a minimum 50% less than the OEM’s list price.
    • Our promise to maintain your legacy equipment for as long as you choose to use it. TeamKCI has no End-of-Life or End-of-Support dates. We have never dropped service on any product we accepted for maintenance until our very last customer had stopped using it.
    • A lifetime rate guarantee never to escalate your initial rate.
    • Operational software support for all software and firmware you are using at its current EC level.

    IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.

    When choosing a third-party support provider for IBM®, you should consider things like:

    • Expertise:Whether the provider has the right expertise to support IBM®
    • Cost:Whether the cost is reasonable compared to the benefits
    • Support terms:Whether the terms of support include response and resolution times

    This is how TeamKCI answers those questions: TeamKCI offers world-class award-winning support that includes:

    • Lowest prices in the industry without compromising quality
    • 42 years of experience supporting for storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on IBM® equipment with on average 15 years of experience
    • Flexible SLA’s and response times

    Plus:

    • 24 x 7 support hotline
    • Rapid problem determination
    • Our guarantee that our customers will have access to trained experienced
    • engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine IBM® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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