EMC® ED-12000B-64 Director Third-Party Maintenance and Support

EMC® ED-12000B-64 Director Third-Party Maintenance and Support




EMC® End of Support date: May 24, 2010
Status: Supported by TeamKCI

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EMC ED-12000B
End-of-Life (EOL)

TeamKCI has extensive hands on experience with EMC® ED-12000B-64 switches and continues to maintain and repair them. Parts and replacement units are in stock and can ship overnight.

TeamKCI will continue to support these units for as long as you use them.

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Overview

Let TeamKCI help you design the most cost-effective EMC Storage Area Network Solution.

The EMC ED-12000B-64 is a 14U switch that can operate as a stand-alone switch or in a fabric containing multiple switches.  It is available with 32-ports, 64-ports or 128-ports (two 64-port switches in a single chassis).

Used & Refurbished EMC Options

Support – TeamKCI is the leading maintenance provider of EMC legacy hardware, offering premier support with four attractive SLAs: 24 x 7 x 4hour onsite response; 11 x 5 x 4hour onsite response time 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA. We guaranty you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night. We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost. You won’t find better third-party EMC support anywhere.

Hardware – TeamKCI sells pre-owned tested and guaranteed EMC switches, directors, remote switches and routers at huge savings over the manufacturer’s list price. All pre-owned EMC hardware is meticulously tested, and burned in for 24 hours. Checkout TeamKCI prices. TeamKCI is the financial alternative option that will maximize your IT dollar. Coupled with our 90-day replacement warranty.

Warranty & Support – TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished EMC ED-12000B-64 directors and all other pre-owned refurbished EMC SAN equipment we sell.  Extended warranties and 24x7x4 onsite support are also available for an additional charge.  Learn more.

How to Get Started?
For more information on a EMC ED-12000B-64 or any other EMC product simply complete the TeamKCI Quick Quote form on this page or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.

TechSpecs


Technical Specifications

 Maximum Ports:  128
 Minimum Ports:  32
 Port Speed:  1/2 Gbps
 Upgrade:  Up to eight 16 Port Channel Blades
 Redundant Power:  Yes
 Rail Kit:  Yes

End Of Life

EMC ED-12000B-64 End-of-Life Notification

On May 8, 2012, Brocade® Communications issued an End-of-Life Notice for the EMC ED-12000B-64.

To view this notice click here.

DO NOT BE CONCERNED WITH MANUFACTURERS’ END-OF-SUPPORT DATES. 

We are EOL/EOS & Legacy Equipment & Maintenance Specialists
and will maintain the EMC ED-12000B-64 until January 1, 2019.

For a fast and accurate quote, fill out the form at the right.

Maintenance

TeamKCI maintenance services offer:

  • Spare parts stored on premises to facilitate rapid repairs and ensure that most problems can be handled with a single maintenance call.
  • A 24 x 7 response capability that allows our customers to speak with a product specialist within thirty minutes of placing a call any time of day or night.
  • On site response time of four hours or less.
  • Our pledge to only use tested OEM parts.
  • Prices that are at a minimum 50% less than the OEM’s list price.
  • Our promise to maintain your legacy equipment for as long as you choose to use it. TeamKCI has no End-of-Life or End-of-Support dates. We have never dropped service on any product we accepted for maintenance until our very last customer had stopped using it.
  • A lifetime rate guarantee never to escalate your initial rate.
  • Operational software support for all software and firmware you are using at its current EC level.

Brocade® is the registered trademark of Broadcom Inc.

EMC is registered trademarks of EMC Corporation in the United States and/or other countries.

When choosing a third-party support provider for EMC®, you should consider things like:

  • Expertise:Whether the provider has the right expertise to support EMC®
  • Cost:Whether the cost is reasonable compared to the benefits
  • Support terms:Whether the terms of support include response and resolution times

This is how TeamKCI answers those questions: TeamKCI offers world-class award-winning support that includes:

  • Lowest prices in the industry without compromising quality
  • 42 years of experience supporting for storage, servers, switching and SAN.
  • Skilled engineers and technicians trained on EMC® equipment with on average 15 years of experience
  • Flexible SLA’s and response times

Plus:

  • 24 x 7 support hotline
  • Rapid problem determination
  • Our guarantee that our customers will have access to trained experienced
  • engineers within 15 minutes of contacting our 24 x 7 help desk.
  • 100% genuine EMC® parts
  • Global support outreach
  • Call Home Supported
  • Dial-in Supported


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