EMC® DS-32M2 SAN Switch Third-Party Maintenance and Support

EMC® DS-32M2 SAN Switch Third-Party Maintenance and Support




EMC® End of Support date: January 1, 2011
Status: Supported by TeamKCI

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EMC DS-32M2
End-of-Life (EOL)

TeamKCI has extensive hands on experience with EMC® DS-32M2 switches and continues to maintain and repair them. Parts and replacement units are in stock and can ship overnight.

TeamKCI will continue to support these units for as long as you use them.


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    Overview


    Let TeamKCI help you design the most cost-effective EMC Storage Area Network Solution.

    The EMC DS-32M2 switch provides Fibre Channel connectivity through 32 ports and operates at 2 Gbps bandwidth with redundant switched data paths, a scalable number of active ports and long transmission distances (up to 20 kilometers).

    Used & Refurbished EMC Options

    Support – TeamKCI is the leading maintenance provider of EMC legacy hardware, offering premier support with four attractive SLAs: 24 x 7 x 4hour onsite response; 11 x 5 x 4hour onsite response time 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA. We guaranty you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night. We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost. You won’t find better third-party EMC support anywhere.

    Hardware – TeamKCI sells pre-owned tested and guaranteed EMC switches, directors, remote switches and routers at huge savings over the manufacturer’s list price. All pre-owned EMC hardware is meticulously tested, and burned in for 24 hours. Checkout TeamKCI prices. TeamKCI is the financial alternative option that will maximize your IT dollar. Coupled with our 90-day replacement warranty.

    Warranty & Support – TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished EMC DS-32M2 switches and all other pre-owned refurbished EMC SAN equipment we sell.  Extended warranties and 24x7x4 on-site support are also available for an additional charge.  Learn more.

    How to Get Started?
    For more information on a EMC DS-32M2 or any other EMC product simply complete the TeamKCI Quick Quote form on this page or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.

    TechSpecs


    Technical Specifications

    Maximum Ports: 32
    Minimum Ports: 16
    Port Speed: 1/2 Gbps
    Upgrade: 8 Port Activation Licenses
    Redundant Power: Yes
    Rail Kit: Yes

    End-Of-Life

    EMC DS-32M2 End-of-Life Notification

    On May 8, 2012, EMC issued an End-of-Life Notice for the EMC DS-32M2.

    To view this notice click here.

    DO NOT BE CONCERNED WITH MANUFACTURERS’ END-OF-SUPPORT DATES. 

    We are EOL/EOS & Legacy Equipment & Maintenance Specialists
    and will maintain the EMC DS-32M2 for as long as you continue to use it.

    For a fast and accurate quote, fill out the form at the right.

     

    Maintenance

    TeamKCI maintenance services offer:

    • Spare parts stored on premises to facilitate rapid repairs and ensure that most problems can be handled with a single maintenance call.
    • A 24 x 7 response capability that allows our customers to speak with a product specialist within thirty minutes of placing a call any time of day or night.
    • On site response time of four hours or less.
    • Our pledge to only use tested OEM parts.
    • Prices that are at a minimum 50% less than the OEM’s list price.
    • Our promise to maintain your legacy equipment for as long as you choose to use it. TeamKCI has no End-of-Life or End-of-Support dates. We have never dropped service on any product we accepted for maintenance until our very last customer had stopped using it.
    • A lifetime rate guarantee never to escalate your initial rate.
    • Operational software support for all software and firmware you are using at its current EC level.

    EMC is registered trademarks of EMC Corporation in the United States and/or other countries.

    When choosing a third-party support provider for EMC®, you should consider things like:

    • Expertise:Whether the provider has the right expertise to support EMC®
    • Cost:Whether the cost is reasonable compared to the benefits
    • Support terms:Whether the terms of support include response and resolution times

    This is how TeamKCI answers those questions: TeamKCI offers world-class award-winning support that includes:

    • Lowest prices in the industry without compromising quality
    • 42 years of experience supporting for storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on EMC® equipment with on average 15 years of experience
    • Flexible SLA’s and response times

    Plus:

    • 24 x 7 support hotline
    • Rapid problem determination
    • Our guarantee that our customers will have access to trained experienced
    • engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine EMC® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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