Third-Party Hardware Maintenance Services
For over forty years TeamKCI has supported storage, switching, and connectivity products for America’s largest corporations and government agencies. Over this time period platforms and manufacturers have changed but the basic need to store, access, and switch large volumes of data has grown exponentially. Across the span of three plus decades, from ESCON through six generations of Fibre Channel, TeamKCI has developed exceptional technical competencies in SAN architecture, switching, storage, networking, and connectivity including silo removal and other services.
Energy Efficiency In Maintenance Services
Our maintenance services supports network switching platforms that combine breakthrough performance, scalability, and energy efficiency with long-term investment protection.
When choosing a third-party support provider for SAN, you should consider things like:
- Expertise:Whether the provider has the right expertise to support SAN
- Cost:Whether the cost is reasonable compared to the benefits
- Support terms:Whether the terms of support include response and resolution times
This is how TeamKCI answers those questions:
TeamKCI offers world-class award-winning support that includes:
- Lowest prices in the industry without compromising quality
- 42 years of experience supporting for storage, servers, switching and SAN.
- Skilled engineers and technicians trained on SAN equipment with on average 15 years of experience
- Flexible SLA’s and response times
Plus:
- 24 x 7 support hotline
- Rapid problem determination
- Our guarantee that our customers will have access to trained experienced
- engineers within 15 minutes of contacting our 24 x 7 help desk.
- 100% genuine SAN parts
- Global support outreach
- Call Home Supported
- Dial-in Supported