When choosing a third-party support provider for your company, you should consider things like:
- Expertise:Whether the provider has the right expertise to support your company
- Cost:Whether the cost is reasonable compared to the benefits
- Support terms:Whether the terms of support include response and resolution times
This is how TeamKCI answers those questions:
TeamKCI offers world-class award-winning support that includes:
- Lowest prices in the industry without compromising quality
- 42 years of experience supporting for storage, servers, switching and SAN.
- Skilled engineers and technicians trained on your company equipment with on average 15 years of experience
- Flexible SLA’s and response times
Plus:
- 24 x 7 support hotline
- Rapid problem determination
- Our guarantee that our customers will have access to trained experienced
- engineers within 15 minutes of contacting our 24 x 7 help desk.
- 100% genuine your company parts
- Global support outreach
- Call Home Supported
- Dial-in Supported