The Worldwide Leader in SAN & Network Support
We support the free people of UkraineNY State Passes Right to Repair Bill – A win for all TPMs.
Read more: https://www.theregister.com/2022/06/03/new_york_repair/
| TeamKCI is the premier award-winning third party maintenance provider. |
What do you do when the manufacturer of high technology networking products stops supporting the products it manufactured?
The manufacturer’s answer is simple: Replace your current equipment. While this is the simple answer, it is also the expensive answer. Dealing with End-of- Life and/or End-of-Support issues are time consuming. It requires studying the market for replacement alternatives and retraining staff. Plus, there are always operational issues with a hardware change that result in the migration to a different operating system. Not to mention the added expense of purchasing replacement hardware.
That’s where TeamKCI comes in. TeamKCI provides premier quality support, that extends the life of technology, so its clients can continue to use the legacy technology equipment they have invested in for as long as they choose to use it. Allowing each customer to decide the useful life of their equipment on their own time-table, rather than the manufacturer’s.
Established in 1982, TeamKCI has evolved as a leading third-party maintenance provider of legacy hardware platforms. The company that initially earned its reputation by supporting early era channel switches has grown into a global leader that supports networks, connectivity, storage and servers; delivering award- winning support at dramatically reduced prices.
TeamKCI delivers high quality support services utilizing the diagnostic tools built into each NetScaler Application Delivery Controller (ADC), Load Balancer and Gateway to keep customers’ legacy networking gear working efficiently. Providing the quality that customers expect from a Citrix NetScaler product at a significantly lower cost.
For almost thirty-nine years TeamKCI has been a strategic maintenance partner to some of the largest financial institutions, Telco’s, manufacturing concerns, and government agencies in the US and around the world.
Not long ago a major manufacturing company was using 139 routers, ADCs, and load balancers manufactured by Citrix NetScaler. Citrix had already announced that all of the products the customer was using were either end of life or end of support. Prices were high, even with discounts. That’s when they called TeamKCI.
Through a well-executed migration plan TeamKCI maintained the customer’s NetScaler inventory until all the legacy NetScaler equipment was retired and saved the customer $2,300,000 in maintenance charges over a three-year period.
In addition to maintaining Citrix NetScaler equipment TeamKCI’s network support portfolio includes Brocade®, Cisco®, F5®, Juniper® Palo Alto®, Fortinet®, Riverbed®, Arista®, Blue Coat® and Extreme® networking products, and storage manufactured by NetApp®, EMC®, Hitachi®, IBM® Netezza®, SolidFire® and Synology®. And, far too many server types to list.
As their brochures and website tout TeamKCI offers top quality support for aging network infrastructure at prices that are up to 70-90% below the manufacturer’s list price.
Whether you are around the corner or around the world, TeamKCI support is always nearby. According to Founder and CEO Jeff Klein, “We’ve built a world-wide support ecosystem in the US, the UK, the European Union and the Pacific Rim by constructing an intertwined network of field support offices, test labs and remote stocking locations that support over 7000 machines in over 400 locations.” And, Klein adds, “we continue to grow by staying focused on our core business and our customers’ needs.”
The secret of our success is simple: “Every service call is important. We stay with every call until the repair is complete. When everything is done, we follow-up, listen to our customers, and we always treat them with courtesy and respect”, says Wayne Duglin, TeamKCI Executive Vice President and Chief Technical Officer.
Where applicable, TeamKCI uses the dial-in and call home features built into Citrix equipment including Citrix NetScaler ADC 11515 product page to diagnose and triage problems in minutes rather than hours. Many times, notifying customers before they even know they have a problem.
Parts are tested twice before they are shipped to a customer location. And, all parts are stored locally.
TeamKCI engineers do more than just change parts, they have operational knowledge of the firmware that drives a machine. While TeamKCI does not provide firmware updates – only the manufacturer can do that – TeamKCI assists customers with advice on operational software issues when necessary.
TeamKCI takes pride in its institutional technical knowledge and its approach to maintenance.
Back in 2012 when Hurricane Sandy hit the east coast of the United States a major customer coincidentally had a critical switch burn out. Roads were flooded, trees were down and there were gasoline shortages everywhere. Knowing that the switch had no power even though it had two power supplies TeamKCI deployed a customer service engineer with a spare machine. When he arrived at the customer location, the parking lot was flooded and cars were not allowed to enter. Our customer service engineer then took off his shoes and socks lifted an 18 lb switch above his head and wadded through the flooded parking lot to the building entrance. The name of the engineer who walked through the flooded lot, switch held high over his head, is Frank Krause, now TeamKCI’s Director of Field Services. When it comes to field services, Frank has set the standard for years.
Other Articles to Read: TeamKCI Extending the Legacy Citrix Netscaler Equiptment
It is not surprising that over 50 of the top 200 companies in the country depend on TeamKCI’s field support for maintenance, networking issues, installations, consolidations, configuration management as well as for hardware upgrades and standard maintenance support.
“We have cultivated our reputation one service call at a time over the course of many years with a simple set of goals – do it right, do it efficiently and make sure the price is right.”, says Jennifer Campbell, TeamKCI’s Vice President of Marketing. The company was even awarded a “Supplier Recognition Award” by Verizon for Outstanding Performance in IT Services. https://www.teamkci.com/kci-awarded-verizon-2011-supplier-recognition-award/
In a time of shrinking budgets, when corporate management demands ever more services at a lower price, TeamKCI is the cost-effective, comprehensive support choice for today’s modern data centre. As Klein likes to say, “TeamKCI is today’s company for yesterday’s equipment.”
| TeamKCI is the premier award-winning third party maintenance provider. |
In case you missed it on September 1, 2020, Brocade announced its new 7th generation director, the X7, and a new 7th generation switch, the G720.
 X7 Director (artist rendering) |
 G720 Switch (artist rendering) |
According to Brocade the new director is faster, more scalable, more intelligent, and more resilient than previous directors providing a strong foundation for the on-demand data center. Brocade describes the new director as “a modular building block, purpose-built to power large-scale storage environments.”
Other Articles to Read: NY State Passes Right to Repair Bill A Winn For All TPMS
The new director operates at twice the speed and half of the latency when compared to Brocade’s previous generation 6 director. It provides up to 384 64 Gb/s ports or up to 512 32 Gb/s ports. The G720 will be delivered with 56 64Gb/s ports in a 1RU design. It will also be 50 percent lower latency when compared to previous generations. According to Brocade, the X7 director and G720 switch are available now. The X7 will use Emulex® HBAs, first announced in December 2018, which set the new standard in speed and low latency performance for mission-critical Enterprise workloads. For more information on the new Generation 7 please call Brocade. To sell or upgrade your legacy Brocade Generation 6 or Generation 5 equipment call TeamKCI at 201-934-3416, email us at inquiry@teamkci.com, or click here to request a same-day quote. Disclaimer: KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
The Gen 7 systems include self-learning, self-optimizing and self-healing capabilities to help automate SAN management.
| TeamKCI is the premier award-winning third party maintenance provider. |
We’re throwing you a lifeline.
Grab on to extend the life of your Brocade® VDX 6710 and 6730 SAN switches at an unbeatable price.
These VDX switches reach Brocade® End-of-Support on Sunday, May 24, 2020.
Just 5 days from today!
Call us at 201-934-3416 or email us at inquiry@teamkci.com to learn more or request a same-day quote.
See the NetApp support survey results. Read the survey and discover our competitive NetApp support prices.
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2020 NetApp® Support Survey Results:
TeamKCI once again has the lowest NetApp®
support prices in America!
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We provide legacy Brocade® VDX Support with dial-in function supported. Request support for your Brocade® VDX from the worldwide leaders in SAN and network support.
Brocade Communications Systems has designated its flagship DCX 8510 director End-of-Life effective October 31, 2019. Originally introduced in May 2011, the DCX 8510 has been an active Brocade product for almost nine years and stands today as the leading Gen5 16 Gbps SAN director in the world.
| TeamKCI is the premier award-winning third party maintenance provider. |
For Immediate Release
TEAMKCI FIRST WITH THIRD PARTY SUPPORT FOR LEGACY F5® GEAR
Breaks new ground. Demonstrates industry leadership. Support begins April 2, 2020.
MAHWAH, N.J. – TeamKCI, a long-time leader in legacy IP Networking support, today announced it has initiated support for legacy F5® products. This is significant because no other third-party company is currently organically maintaining F5® products.
Utilizing its expertise and experience with IP Networks, TeamKCI’s technical team has completed development work and testing, and is ready to roll F5® support out of the TeamKCI Test Lab beginning April 2, 2020.
“Support for F5® again shows the technological leadership TeamKCI has demonstrated over the years to serve customers looking for savings on their legacy equipment – freeing up budget to apply to other high priority infrastructure needs,” said Jeff Klein, Founder and President of TeamKCI.
TeamKCI, the industry leader in award-winning, premier support for IP Network and Storage Area Network products has been in business for over 37 years specializing in high-quality, low-cost, support solutions. From one small office in a spare bedroom in Fort Lee, NJ it has expanded to a company of international scope doing business in every state in the United States, all 23 members of the EU and parts of the Pacific Rim. Today TeamKCI maintains over 9,000 machines in 500 data centers worldwide.
To ensure that our team was trained and ready to go when the time came, Wayne Duglin, Executive Vice President and Chief Technology Officer, said he put the entire staff, and the machines, to the test: “We had F5® machines in one of our Test Labs for months running our team through their paces and gave every one of our technical managers and support specialists an opportunity to gain practical F5® experience.”
Jennifer Campbell, TeamKCI’s Vice-President of Marketing, added: “Adding F5® to our rapidly expanding list of supported manufacturers once again demonstrates our technical prowess and industry leadership.”
About TeamKCI
Founded in 1982, TeamKCI is an award-winning IT Life Cycle management company, selling, deploying, and servicing computer assets for switching, Ethernet networks, storage arrays, and servers. It is the industry leader in third-party support for many networking and SAN products including Citrix NetScaler, Cisco MDS, Brocade SAN, and Foundry Networks.
For more information about TeamKCI and any of its support programs call 201-934-3416, email inquiry@teamkci.com, or visit TeamKCI.com.
“Today’s Company For Yesterday’s Equipment”
We wanted to give you a quick update on what we are doing during the current emergency.
We are pleased to say we are up and running at full capacity. Before all this started we virtualized all support functions that could be performed remotely including 24 x 7 tech support, help desk, customer delivery, logistics and onboarding and tested our ability to deliver when we weren’t working in our normal offices. We distributed expanded parts supplies to all major offices in the US, the UK and the EU to ensure that multiple sources of parts were available in the event of a local interruption in our supply chain. And we put into action our plan to ensure we had multiple sources of local technicians to deliver support quickly and safely.
It hasn’t been easy but we know that all of our customers and friends are affected and we are doing our part to ensure that with all the problems out there, keeping your network, SAN or storage up and running is not one of them.
We will continue to update you throughout the crisis. Please let us know if you have any specific issues that we can help with.
With Warmth and Gratitude,
Jeff Klein
President & Founder
TeamKCI
2019 was a year of adjusting to changes brought about by our expansion into new markets coupled with remnants of Broadcom’s acquisition of Brocade, and expansion of services in our core competencies. There were also product announcements, End-of-Life announcements, End-of-Support announcements and paradigm shifts that moved the third-party landscape. The new year always brings about challenges, so while we enter 2020 with a sense of achievement, enthusiasm and the spirit of accomplishment, we know we will face new challenges in the next 12 months that will test our creativity, innovative ability and the constant demand to deliver cost-effective third-party support solutions.
Now is a perfect time to look back at the just completed year to provide context for our strategic vision for 2020: a year of major planned expansion that will broaden the scope of platforms we cover, expand the services we offer and enhance value to our customers.
Download our 2020 Annual Report: Expanding Our Reach
We are approaching a critical support juncture as Brocade® sunsets its Generation four (GEN 4) product line and key products reach End-of-Support (EOS).
In addition, Brocade® recently announced End-of-Life (EOL) for Brocade® Network Advisor (BNA), an essential software tool that runs on DCX® hardware.
Before you rip and replace working SAN equipment, talk to us about our premier legacy support program for Brocade® EOL and EOS equipment. It won’t take more than 10 minutes. We’ll provide you with a same day quote and surprise you with our low price, quick response time and our in-depth knowledge of Brocade® SAN equipment.
We’re TeamKCI and we’ve been supporting Brocade® SAN products since it first appeared in 1996. And we’ve been supporting switching infrastructure since 1982.
We can also help you transition to a new Brocade® SAN or any other SAN you choose. That’s why more companies call on TeamKCI than any other legacy Brocade® support specialists.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade® is the registered trademark of Broadcom Inc.
If you’ve just lost your Brocade® 5300 support from Brocade®, we would be delighted to maintain your 5300 for you. Not at the Brocade® list price of $5108, but rather a yearly savings of greater than $4240 on every Brocade® 5300 in your SAN. Our price is for 24 x 7 x 4 support, and it comes with our guarantee never to raise your rate for as long as you continue to use your Brocade® 5300. Over 400 customers get their Brocade® support from TeamKCI. Contact us to find out why.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade® is the registered trademark of Broadcom Inc.
The Cisco® Nexus 7000® reached EOS on August 31, 2019. TeamKCI continues to support these machines with customizable service plans. Request a quote for award-winning premier third-party support for Cisco® Nexus 7000® machines with dial-in function supported. TeamKCI is the worldwide leader in SAN and network support.
The Brocade® 5300 will reach End-of-Support on August 21, 2019.
The Brocade® DCX and the DCX4-S will reach End-of-Support on November 14, 2019.
All models of Brocade® VDX 6720 will reach End-of-Support on September 3, 2019. The Brocade® VDX 6710 and VDX 6730 will reach End-of-Support May 24, 2020.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade® is the registered trademark of Broadcom Inc.
Inexperienced Maintainers Can Cause Mayhem
It happened twice last week alone. On Tuesday, TeamKCI fielded a call from a frantic individual working for a hardware dealer turned maintenance provider looking for help on a Brocade® 48000 director. The story we got was that his company has been maintaining the 48K director for several years when one of the Control Processor (CP) cards failed. The hardware dealer turned maintenance provider went directly to its parts source, eBay, and bought a discounted replacement part. The only testing that was done was to check if the green light went on when the part was still in the donor machine. Firmware compatibilities were not considered by the maintenance provider or its parts supplier. Now frantic with no knowledge of the workings of the underlying Brocade® 48K – and the interplay of hardware with software, the wannabe maintenance provider was grasping for a solution – not realizing that the 48K has two CP cards and that the firmware must be compatible on both cards.
On Wednesday, we got a call from a different hardware dealer turned maintenance provider. His company maintains two Brocade® 4500 SAN switches. His client asked that the switches be relocated within the data center and also asked that several zoning changes be performed. These machines were under continuous support with the same provider for over five years, yet the maintenance provider did not have the knowledge to shut down the machines to move them, nor the know-how to change the zoning parameters.
It’s good practice to advise your customers that there is a lot of faux maintenance support out there these days. Quality IMS support from IBM®, the top IT hardware company in the world for the past 100+ years, in partnership with TeamKCI, the top switching experts for the past 37 years, is clearly the best option for any customer looking for economies on Brocade® support without sacrificing reliability and quality.
IMS support comes with deep understanding of Brocade® hardware and how it works, knowledge of compatibility issues and firmware and operational assistance when necessary. Fully tested compatible parts pre-positioned for rapid delivery, and a technical support team that is second to none.
IBM® IMS for Brocade®, the “gold standard” in Third-Party Support.
TeamKCI is an IT Life Cycle Vendor, servicing, selling, deploying and managing computer assets for switching, storage arrays, servers and Ethernet networks. We are the leader in third-party support for Brocade® SAN and Cisco® MDS equipment.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade® is the registered trademark of Broadcom Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
The TeamKCI Annual Report to find out how we’re expanding our reach. Learn more about our new services and how we’re improving our ability to maintain and support hardware. TeamKCI is the worldwide leader in SAN and network support.
To request a copy of TeamKCI’s 2019 Non-Financial Annual Report email: jennifer@teamkci.com
KCI, Inc (dba TeamKCI) is the founder National SAN Architect Day
SAN Architects are leaders when it comes to managing IT infrastructure. Today, TeamKCI wants to acknowledge the role these men and women play in SAN, cloud and security.
TeamKCI is the worldwide leader in SAN & Network Support. If your infrastructure is aging we would appreciate the opportunity to show you the ways we can affect cost savings.
It’s simple. Tell us the inventory of your SAN equipment and we’ll show you how to save up to 85%. Coverage begins immediately. Schedule a consultation and get started today.
With the rapid pace of technological advancements, staying up-to-date with the latest storwize supportStorwize support and FlashSystem support practices is crucial. TeamKCI invests in continuous training and certification programs to keep our team well-informed on the latest trends and best practices in Storwize® support. This enables us to offer cutting-edge solutions and deliver the highest level of support to our clients. For consultation, simply request a quote or call us at 201-934-3416 today.
We are approaching a critical support juncture as Brocade® sunsets its Generation four (GEN 4) product line and key products reach End-of-Support (EOS).
| Model | EOS Date |
| Brocade® 5100 | 1/25/2019 |
| Brocade® 53100 | 8/21/2019 |
| Brocade® DCX | 11/14/2019 |
In addition, Brocade® recently announced End-of-Life (EOL) for Brocade® Network Advisor (BNA), an essential software tool that runs on DCX hardware.
Before you rip and replace working SAN equipment, talk to us about our premier legacy support program for Brocade® EOL and EOS equipment. It won’t take more than 10 minutes. We’ll provide you with a same day quote and surprise you with our low price, quick response time and our in-depth knowledge of Brocade® SAN equipment.
We’re TeamKCI and we’ve been supporting Brocade® SAN products since it first appeared in 1996. And we’ve been supporting switching infrastructure since 1982.
We can also help you transition to a new Brocade® SAN or any other SAN you choose. That’s why more companies call on TeamKCI than any other legacy Brocade® support specialists.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade® is the registered trademark of Broadcom Inc.
Mahwah, NJ (April 3, 2019)— TeamKCI announced today a new support program for Citrix® NetScaler® equipment covering all legacy Citrix® NetScaler products.
“The introduction of high quality, cost effective maintenance service for legacy Citrix® NetScaler products is part of our strategic vision for growth as we expand our offerings to meet customers’ requirements who have invested in this technology,” said Jeff Klein, President and CEO of TeamKCI.
“Citrix® support adds to our growing portfolio of networking products, which include products manufactured by industry leaders Cisco®, Foundry®, and Brocade®,” said Wayne Duglin, Executive Vice President and Chief Technical Officer. It is the first of what TeamKCI projects will be many roll outs in 2019 and 2020.
“We already have customers for Citrix® support and have fielded many other inquiries. We predict that our Citrix® offering will connect with our customers’ requirements and that Citrix® support will be a winner just like the Citrix® NetScaler product line is,” said TeamKCI National Director of Sales Jennifer Campbell.
The new Citrix® support program will be available in all 50 states and on a case by case basis in Europe and APAC as TeamKCI continues to ramp-up support outside the US. Citrix® NetScaler is an all-in-one web Application Delivery Controller (ADC) that makes applications run up to five times faster, cuts web application ownership costs with server offloading, and insures that applications are always available with its application load balancing capabilities.
TeamKCI is an IT Life Cycle management company, servicing, selling and deploying computer assets for switching, storage arrays, servers, and Ethernet networks. We are the industry leader in third-party support for Brocade® SAN, Cisco® MDS, Foundry® Networks, NetApp® Storage, and now Citrix® NetScaler equipment.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade® is the registered trademark of Broadcom Inc.
NetApp® is registered trademark of NetApp,Inc.
Citrix® is the registered trademark of Citrix Systems, Inc.
Cisco is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
That’s right! TeamKCI is still the best source for legacy NetApp® Support. Award winning TeamKCI support includes our guarantee that you’ll be able to speak to a qualified trained NetApp specialist within 15 minutes of placing a service call. We support the dial-in and call home capabilities built into every filer. And we will store spare parts on premises or deliver parts with service within four hours of receiving your call.
This year for the first time, we include 24 x 7 monitoring services on every NetApp flier under TeamKCI support at no additional charge.
Percent Off Manufacturers’ List Prices* |
TeamKCI |
85% |
| Abtech Technologies | 50%-70% |
| CDS | 50% |
| Centrics IT | 50%-80% |
| Curvature | 50% |
| Emergent SX | 30%-70% |
| ISC Group LLC | 60% |
| MG Global Services | 70% |
| Mojo | 70% |
| Park Place | 50% |
| Reliant Technology | 50% |
| Service Express | 30%-70% |
| Strategic Support | 70% |
| Trident Computer Resources | 30% |
| XSI | 60% |
NetApp® is registered trademarks of NetApp,Inc.
When Brocade® introduced its then flagship DCX director in 2009, it also introduced its action hero avatar DCX Man®, “the superhero champion for the modern data center.” Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
 In April 2016 Brocade® Communications Systems, Inc. (NASDAQ: BRCD) bought Ruckus Wireless (NYSE: RKUS), in a cash and stock transaction, to add to its networking portfolio.Then just seven months later in November 2016 chipmaker Broadcom, Ltd (AVGO) announced it would buy Brocade®, moving Broadcom into a strong position in the networking storage business. However, under the terms of the deal, Broadcom agreed to divest itself of the IP networking part of Brocade®’s business, including Ruckus Wireless, which Brocade® had just recently purchased.
Then In February 2017 ARRIS International plc, (NASDAQ: ARRS) agreed to purchase Broadcom’s Brocade® Communication Systems’ Ruckus Wireless Division along with the Brocade® designed ICX campus switch product line.
But wait. If that’s not confusing enough, last month, in November 2018, CommScope, Inc. (NASDAQ: COMM), a global leader in infrastructure solutions for communications networks, agreed to acquire ARRIS International in an all-cash transaction. In addition, The Carlyle Group, a global alternative asset manager, has taken an ownership position in CommScope through a $1 billion minority equity investment.
To sum this up, Ruckus Wireless went from being an independent publicly traded company, to a division of Brocade®, to a division of Broadcom to being part of Arris to now being part of CommScope. It will take a team of actuaries to figure out everybody’s pension plan!
Perhaps lost in all the shuffling is the status of the legacy Brocade® ICX product line. If your customers are looking for support for ICX boxes call TeamKCI. In the US, Brocade®/Ruckus ICX boxes are covered under IMS. In Europe and APAC, we will gladly quote through procurement.
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Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
In early August the Brocade® FastIron Edge X, a former star in the Brocade®/Foundry® product line, reached End-of-Support (EOS). This announcement followed July’s announcement that the Brocade®/Foundry® BigIron RX had also reached EOS.
In October 2018, the MLX-4-S, MLX-8-S and the MLX-16-S will reach End-of-Support. These End-of-Support status changes come after seven other Foundry® products reached EOS from July 2016 through July 2018.
This will be followed by four more scheduled product EOS announcements slated for the first half of 2019, including the flagship FastIron SX Series. All told Brocade®’s pledge to get out of the IP business is coming true faster than many thought.
If you are concerned about support for your legacy Brocade®/Foundry® network, call, write or email TeamKCI. You can also contact us via social media or refer to Foundry EOL dates. We’ll support your Foundry® platforms for as long as you wish to use them. We’ll also charge you a lot less to maintain these platforms than Brocade® did when they were still willing to maintain them.
Whatever is left of your Foundry® FastIron, ServerIron, BigIron, TurboIron, and EdgeIron platforms TeamKCI will support it to the highest standards for far less than Broadcom, Brocade® or Foundry® ever charged you including support for Foundry Fast Iron Edge FES2402, Foundry Fast Iron Fi800, Foundry Edgeiron Eif4802cf.
Think of us as the alternative…The Switch Capital of the World, since 1982.
Other Articles to Read: NY State Passes Right To Repair Bill
Brocade® is the registered trademark of Broadcom Inc.
Let TeamKCI Demystify the Brocade® Maze
Last year was confusing for Brocade® customers. Starting with the Broadcom acquisition, followed by the divestiture of Ethernet products to Extreme; which was followed by the sale of the wireless division to Arris; the sale of the Virtual Traffic Manager platform to F5; and the sale of its Federal Business Division to Hitachi Data Services (Federal). Brocade® strategy has become a complex spinning puzzle of Brocade® parts.
Now that the acquisition by Broadcom is complete, the real question is: “Are you ready for Brocade®’s GEN6 ‘All Flash’ technology?” If you’re not, we’d like to show you how to realize huge savings until you are ready to move to Brocade®’s next generation of SAN products.
To evaluate your Brocade® support options call or email to discuss how to get started. You can also reach us by phone at 1-800-229-4KCI or by email at BrocadeSupport@TeamKCI.com. We’ll guide you through the Brocade® puzzle and show you how to start saving immediately.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
Cisco® Live Tells a Hidden Story
Cisco® Live is a trade show and convention put on by Cisco® every year for its customers and business partners. It features a grand hall called the World of Solutions where over 200 companies display software, services and products alongside Cisco® entries as part of the Cisco® ecosystem.
There is a keynote by the CEO that fills a large auditorium and second keynote by the CTO. There are talks by senior technical specialists on new products and apps; and, loads and loads of success stories. There is even a Big Ideas Theatre where speakers offer alternative ways to use and look at technology. My favorite, was a talk about El (not Al). A look at how technologists are training machines to measure the Emotional Intelligence of a human user at the time the human and machine interface.
A myriad of courses are available to network engineers leading to network certifications such as the top of the line Cisco® Certified Internetwork Expert commonly referred to as CCIE.
Cisco® Live is billed as a place to “…build the foundation for your digital future. Transform your outlook, your career, and your potential through learning direct from Cisco® best and brightest.” And, of course, unlimited networking opportunities.
So what’s the point you might ask? To which I would remind you that Cisco® is also in the SAN business. Its MDS products compete with Brocade® SAN products and have done so for quite a while. According to industry statistics, Brocade® has 82.5% of the SAN market while Cisco® has 17.5% of the SAN market. No other company has a perceptible share of the market.
Add to that, Cisco® has just announced three new 32 Gbps SAN switches to augment its MDS product line:
Though still lagging Brocade® by over a year in product development one would think
Cisco® Live would be the perfect venue to trumpet Cisco® latest SAN accomplishment. But despite a room full of network engineers, Cisco® enthusiasts, business partners and vendors there was no mention of the new SAN additions. Truth is I could only find the new SAN switch display with the help of two Cisco® “Hall Ambassadors”, who cumulatively spent nearly 20 minutes finding the 32 Gbps SAN products. The display is shown on the right. Not even a wall tag to accompany it. Nothing to explain what the machines are and why they were significant. It was easy to overlook or miss entirely.
Perhaps with lagging product development and a lethargic effort Cisco® has already conceded the SAN market to Brocade®. In which case, Cisco® SAN users who are contemplating moving to all flash should look very carefully at what Brocade® has to offer these days.
For a realistic approach to Cisco® maintenance MDS products give us a call at 201-934-7286. Or send us an email at Cisco@TeamKCI.com. Let us show you a path as the paradigm shifts from digital to all flash. We maintain many Cisco machines including Cisco® MDS 9000, Cisco® MDS 9509, Cisco® WS 2960, Cisco® catalyst 4500 Series Switches, Cisco® Hardware Sales, Cisco® 2800,Cisco® Catalyst 6500 and 6500 E series.
Brocade® is the registered trademark of Broadcom Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
Brocade® Blog by Jeff Klein
“A sales restructuring at Brocade® Communications has added confusion and delay to the storage and networking vendor’s field engagement model, making it difficult for solution providers to close deals and, in some cases, causing them to move business to rival vendors, partners told CRN.”
“We feel like we’re getting into the homestretch right now of a very disruptive year…“, Brocade® Channel Chief Sandra Glasser Cheek added.
And, all this was before the closing date for the Brocade® acquisition by Broadcom was moved back from early third quarter to the fourth quarter of 2017.
If you have doubts about your coverage we’d like to recommend that you call TeamKCI. In addition to our Brocade® Hardware Sales, we’re tracking the Brocade®/Broadcom merger and divestiture and stand ready to guide you through the pitfalls of what is turning into a sticky and oft times confusing realignment. Call us to discuss the latest developments and find out your best strategies to keep your equipment covered until the merger is completed.
Other Articles to Read: Brocade® Introduces Generation 7
It all began benignly in November 2016 when chip maker Broadcom, Ltd, agreed to buy Brocade® Communications Systems, Inc. for $5.9 B. Brocade® a leading manufacturer of Data Center, Campus Network and Ethernet switches is best known as the leading manufacturer of fiber channel SAN switches and directors. Brocade® claims that 90% of the world’s 1000 largest companies use Brocade® products in their SANs.
Broadcom’s said its interest in Brocade® was limited to Brocade®’s fiber channel Storage Area Network (SAN) business. Perhaps true but Broadcom, the largest manufacturer of chips for Cisco® Systems, made sure to announce simultaneous with the Brocade® acquisition that it intended to sell off the IP networking segment of Brocade®’s business along with other non SAN related platforms in order not to be in conflict with Cisco®. Recent quarterly numbers show that fiber channel SAN comprised roughly 60% of Brocade®’s revenue while IP networking products made up the remaining 40%.
Other Articles to Read: Brocade® Has announced EOL Data Center Fabric Manager
Broadcom has also agreed to wall off the divisions that make ASICs for Brocade® from the division making ASICs for Cisco® to avoid conflicts of interest.
Brocade®’s Ethernet networking business was built primarily on the acquisition of Foundry Networks in 2008 and the organic expansion of Foundry product lines from 2008 to 2016. Brocade® expanded into wireless networking with the acquisition of Ruckus Wireless in 2015.
On February 22, 2017 Brocade®/Broadcom agreed to sell the former Ruckus Wireless unit that Brocade® had acquired in 2015 to the Arris Group, an American company that provides cable operators with high speed data, video and telephony systems for home and business. Also included in the deal was Brocade®’s ICX campus switching line of products which Brocade® once called “the next-generation” of IP networks.
Other Articles to Read: EOL alert Brocade® DCX 8510 blog article page
Followed on March 29, 2017 when Broadcom announced that it sold its data center switching, routing, and analytics business to Extreme Networks™, Inc. (EXTR) a company that itself has been involved in a raft of acquisitions recently.
Broadcom then sold Brocade®’s Virtual Traffic Manager, (formerly known as the SteelApp Traffic Manager) to F5 as part of further divestiture of its IP product lines.
Other product line sales include the Vyatta and vRouter products to AT&T. Its Virtual ADC product to Pulse Secure. And, its Connectem product to Mavenir. In an unusual move, Brocade® is spinning off its SDN controller to a new startup called Lumina Networks. And lastly, Brocade® sold off its Federal maintenance group to Hitachi Data Systems Federal.
Seem confusing? Ponder this: even Broadcom is not really Broadcom. A little more than a year ago Avago Technologies agreed to acquire Broadcom; then took the Broadcom name for itself. But Broadcom still goes by the Avago ticker symbol (AVGO) on the NASDAQ. Prior to acquiring Broadcom the Avago management team had made a half-dozen acquisitions of technology companies including Emulex and LSI.
The chip industry has had a wave of acquisitions recently. Industry analysts point to more than $100 billion in deals in the last two years. Just following all of these moves is exhausting.
Other Articles to Read: NY State Passes Right to Repair Bill
So while we are all waiting for the Brocade®/Broadcom merger to sort itself out feel free to call TeamKCI. We’re tracking the Brocade®/Broadcom merger and will gladly discuss developments and provide guidance as merger details continue to evolve. For solid advice to guide your Brocade® and Foundry strategy call TeamKCI. We’ve been following the switch business for the last 35 years!
We maintain all Brocade equipment including Brocade® 6510, Brocade® 300, Brocade® 7600, Brocade® 6505, Brocade® FC16 48, Brocade 5300, Brocade® DCX 8510 Backbone.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
Are you still paying full price for maintenance?
TeamKCI, America’s leading Brocade® third party maintenance provider, is now offering DCX maintenance at 75% off the Brocade® list.
The DCX, once Brocade®‘s flagship SAN director, was designated End-of-Life on May 15, 2014 and it will go End-of-Support on November 14, 2019.
While the manufacturer is winding down DCX support, here is a great way to save 75%. Simply let TeamKCI support your older Brocade® SAN equipment.
Why should you trust TeamKCI with your SAN?
We not only maintain the Brocade® DCX, we also maintain all badged versions of the Brocade® DCX sold by:
• EMC® ED-DCX-B
• HPE® DCX Backbone
• HDS DCX
• NetApp® DCX
Save now to help pay for your next infrastructure upgrade. Call, email or go to our website, TeamKCI.com, and we’ll start covering your DCX immediately.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
NetApp® is registered trademarks of NetApp,Inc.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
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Why TeamKCI?
We are Brocade® subject matter experts that offer the best Brocade service available.
We store a complete complement of spare parts on your premises.
Quick turnaround. Receive your quote the same day.
Access to a technical specialist trained on the Brocade® 48000 within 15 minutes of making a call.
Four-hour onsite response time.
80% off the manufacturer’s list price.
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We not only maintain the Brocade® 48000 but we also maintain the badged versions of the Brocade® 48000 sold by:
• EMC® ED-48000B
• HPE® 4/64®
• HDS 48000®
• NetApp® 48000
Don’t be caught without support on your critical infrastructure. Call or email TeamKCI today and we’ll start coverage immediately. If you have any questions please contact us via email or at the number.
We also maintain these fine Brocade® EOL designated machines:
Switches
| 200E® | 5000® |
| 300® | 5100® |
| 4100® | 5300® |
| 4500® | 6505® |
| 4700® | 6510® |
| 4900® | 6520® |
We are TeamKCI, the leader in Brocade® SAN Support.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
NetApp® is registered trademarks of NetApp,Inc.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
The Brocade® 7500 extension switch will reach End-of-Support on August 15, 2016 (see announcement). After which this widely popular SAN extension switch will no longer be supported by Brocade®.
As Brocade® support ends you have several alternatives:
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
July 21st marks eight years since Brocade® Communications agreed to buy Foundry® Networks. Since then the name Foundry® and the Foundry® logo have disappeared from the networking landscape. Industry intelligence sources tells us that there are still hundreds if not thousands of customers world-wide that continue to use Foundry® products.
If your company is one of them you are likely evaluating these three options:
We’d like to introduce you to TeamKCI, America’s leading maintenance provider, for comprehensive Foundry® networking support. If you’re concerned about continued support for Foundry® products we may have the right answer for you.
TeamKCI offers three different levels of Foundry® support:
Each level of support includes 24 x 7 tech support and help desk. Onsite support is four hour onsite and includes spare parts on premises, and is backed by the most accredited third party switch maintainer in the business. Check out the complete list of Foundry® EOL Dates, Foundry® parts we cover including machines such as Foundry Fast Iron Edge FES2402, Foundry Fast Iron Fi800, Foundry Edgeiron Eif4802cf.
As your network ages and parts become scarce count on TeamKCI to keep your network running the way it was designed to run.
*Brocade® is the registered trademark of Broadcom Inc.
On March 1, 2016 Brocade® Communications announced its first Generation 6 (Gen 6) 32 Gbit/s SAN switch; the Brocade® G620 is a new high-density SAN switch that according to Brocade®, “boasts unprecedented performance and scalability designed to support data growth and demanding workloads for mission-critical applications”. A link with more detailed information about this Brocade® announcement is included below.
Brocade® Advances Leadership in Fibre Channel Storage Networks with Industry-First Gen 6 Switch
This announcement is significant for the following reason: As Brocade® will likely roll out its complete Gen 6 product line across 2016 it becomes very clear that 8 Gbit/s Gen 4 switches and directors, including the flagship DCX and the ever popular 5100, are legacy. There will not be any more software or firmware updates; nor will there be any bug fixes or patches because Gen 4 equipment is now two generations old. Brocade® customers should now feel free to move with confidence to third-party maintenance support for their legacy Gen 4 infrastructure.
We foresee the Brocade® announcement will:
If you have any questions on any of the above or would just like to discuss your current hardware plans please feel free to give us a call at any time. We will, of course, keep you posted on any new Brocade® developments as they are announced.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
The Brocade® 48000 once flagship Brocade® SAN director has reached End-of-Support, today, February 17, 2016. After today Brocade® will no longer support it.
But there is no need to panic; no need to upgrade to newer hardware; no need to buy spare machines or squirrel away parts. Simply let TeamKCI maintain your Brocade® 48000(s).
Here’s why:
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
Brocade® has announced that it is initiating its End-of-Life process for Brocade® FC8-16, FC8-32, FC8-48 and FC8-64 blades for the Brocade® DCX family of directors. The Brocade® notice also states that the last date Brocade® will accept orders for 8-Gbps blades is November 30, 2015 (Brocade® Notice). Directly after the Brocade® announcement, TeamKCI announced that it will stock replacement blades for the Brocade® DCX family and guaranty availability for the next 6 years through December 31, 2021.
TeamKCI has significant quantities of the aforementioned Brocade® FC8-16, FC8-32, FC8-48 and FC8-64 DCX blades in stock. Also on hand are Brocade® 16-Gbps blades and 8-Gbps “e” blades for the newer DCX8510 director. One final point: TeamKCI offers 24 x 7 maintenance coverage for Brocade® DCX directors at rates that are 65% less than Brocade®.
So if your plans call for Brocade® DCX director blades contact TeamKCI here and let us work with you on blade upgrades, configuration issues, maintenance and monitoring.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
Hey NetApp® users what’s your NetApp plan? Do you know what your next storage platform will be? Will it even be manufactured by NetApp? Tough questions that are not all that easy to answer.
As NetApp transitions its product lines it is a reasonable proposition to develop a plan for your next platform. But what will that next platform be? Many NetApp platforms still in use are now designated end-of-Life (EOL) by the manufacturer – just check out our NetApp EOL table. A transition path is not all that clear. But the one thing that is clear, is that if you are moving from NetApp or staying with NetApp there is no better time to move your legacy NetApp storage to TeamKCI for savings of over 50% until the time comes for you to make a decision on your next storage platform.
We also point out that IBM® has announced it has the discontinued NSeries – the IBM® badged version of the NetApp product line. What better indication of a seismic shift in NetApp platforms? All the more reason to save while you transition to your next NetApp®, EMC®, HDS, IBM® or Dell® storage solution.
In the meantime take a look at TeamKCI support. We place spare parts on premises; diagnose problems remotely; and, save you over 50% when compared to OEM prices. We deliver OEM class service at a fraction of the price. Give us your configuration here and we’ll get back to you with a price quote that we guaranty will generate huge savings. For over 33 years your source for independent switch and NetApp maintenance including support for NetApp FAS 2220, NetApp FAS 2240-2, NetApp FAS2040, NetApp FAS2020.
NetApp® is registered trademarks of NetApp,Inc.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries
In May 2005, Brocade® introduced its then flagship 48000 director, a 4 Gbps director with an eight (8) blade capacity, each blade capable of attaching up to 48 ports, for a total capacity of 384 ports. HPE® re-branded the 48K and sold it as the HPE® StorageWorks 4/256 SAN Switch. It was designed by Brocade® to compete with McData® and Cisco® its two main rivals (at the time) in the director space. Back then the HPE® StorageWorks 4/256 was “state of the art”. Now it is a bit old – legacy if you will – and was designated End-of-Life in January 2011 roughly five and one half years after its introduction. Soon, February 1, 2016, the HPE® StorageWorks 4/256 SAN Switch will reach its End-of-Support date with HP.
There is no need to panic or make a quick decision to upgrade. TeamKCI will pick up support the day your HPE® support contract runs out. No need to squirrel away parts, buy spare machines to store in your parts closet or read up on maintenance procedures. TeamKCI will maintain your HPE® StorageWorks 4/256 SAN Switch as good as or even better than the manufacturer at prices that will shock you and make you wonder why you didn’t move your HPE® StorageWorks 4/256 SAN Switch maintenance over to TeamKCI earlier.
We guaranty that you will be able to talk to a technical specialist within fifteen minutes of making a service call any time of day or night. Four-hour onsite response time (though in reality we average less than two hours). A full complement of spare parts stored on premises to facilitate rapid repairs. Product engineers who speak the language and can help you reconfigure your HPE® StorageWorks 4/256 SAN Switch or restore corrupted software or other machines such as HPE® Procurve j8698a and HPE® j8697a.
Top of the rack service at bottom of the rack prices. Exactly what you would expect from the leader in SAN director support. For a quick and accurate quote go to our website and tell us the configurations of the legacy machines you are interested in having us support here. Find out why for over 33 years TeamKCI has been America’s top switch solution provider.
Brocade® is the registered trademark of Broadcom Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
McDATA® is a registered trademark of Brocade Communications.
In May 2005, Brocade® introduced its then flagship 48000 director, a 4 Gbps director with an eight (8) blade capacity, each blade capable of attaching up to 48 ports, for a total capacity of 384 ports. IBM® re-branded the 48K and sold it as the 2109-M28 (a.k.a. SAN256B). It was designed by Brocade® to compete with McData® and Cisco® its two main rivals (at the time) in the director space. Back then the IBM® 2109- M48 (Brocade® 48K was “state of the art”. Now it is a bit old – legacy if you will – and was designated End-of-Life in January 2011 roughly five and one half years after its introduction. Soon, on November 30, 2015, the IBM® 2109-M48 will be withdrawn from service by IBM®.
There is no need to panic or make a quick decision to upgrade. TeamKCI will pick up support the day your IBM® support contract runs out. No need to squirrel away parts, buy spare machines to store in your parts closet, or read up on maintenance procedures. TeamKCI will maintain your IBM® 2109-M48 as good as or even better than the manufacturer at prices that will shock you and make you wonder why you didn’t move your IBM® 2109-M48 maintenance over to TeamKCI earlier.
We guaranty that you will be able to talk to a technical specialist within fifteen minutes of making a service call any time of day or night. Four-hour onsite response time (though in reality we average less than two hours). A full complement of spare parts stored on premises to facilitate rapid repairs. Product engineers who speak the language and can help you reconfigure your IBM® 2109-M48 or restore corrupted software. Top of the rack service at bottom of the rack prices. Exactly what you would expect from the leader in switching technology support.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
McDATA® is a registered trademark of Brocade Communications.
In May 2005, Brocade® introduced its then flagship 48000 director, a 4 Gbps director with an eight (8) blade capacity, each blade capable of at
taching up to 48 ports, for a total capacity of 384 ports. EMC® re-branded the 48K and sold it as the ED-48000B. It was designed by Brocade® to compete with McData® and Cisco® its two main rivals (at the time) in the director space. Back then the EMC® ED-48000B (Brocade® 48K) was “state of the art”. Now it is a bit old – legacy if you will – and was designated End-of-Life in January 2011 roughly five and one half years after its introduction. Soon, on January 31, 2016, the EMC® ED-48000B will reach its End-of-Support date with EMC®.
There is no need to panic or make a quick decision to upgrade. TeamKCI will pick up support the day your EMC® support contract runs out. No need to squirrel away parts, buy spare machines to store in your parts closet or read up on maintenance procedures. TeamKCI will maintain your EMC® ED-48000B as good as or even better than the manufacturer at prices that will shock you and make you wonder why you didn’t move your EMC® ED-48000B maintenance over to TeamKCI earlier.
We guaranty that you will be able to talk to a technical specialist within fifteen minutes of making a service call any time of day or night. Four-hour onsite response time (though in reality we average less than two hours). A full complement of spare parts stored on premises to facilitate rapid repairs. Product engineers who speak the language and can help you reconfigure your ED-48000B or restore corrupted software. Top of the rack service at bottom of the rack prices. Exactly what you would expect from the leader in switching technology support. Our Cisco maintenance® includes support for Cisco® MDS 9000, Cisco® MDS 9509, Cisco® WS 2960, Cisco® catalyst 4500 Series Switches, Cisco® 2800, Cisco® Catalyst 6500 and 6500 E series. We also provide many Cisco® Hardware Sales.
Brocade® is the registered trademark of Broadcom Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
McDATA® is a registered trademark of Brocade Communications.
Should Brocade® DCX maintenance really cost over $20,000 per year? It really shouldn’t! That’s why TeamKCI offers a much more attractively priced alternative. We provide round-the-clock 24 x 7 tech support, guarantee 4-hour onsite service and utilize the dial-in end call home features. Unlike the manufacturer, we store a full complement of spare parts on premises to facilitate rapid repairs – at no extra cost! Over 33 years of specialization in switching products is what elevates TeamKCI award winning (link) support above the competition. We’ve been #1 in Brocade® support for a very long time and for a very good reason. Call, email or IM today
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
In May 2005, Brocade® introduced its then flagship 48000 director, a 4 Gbps director with an eight (8) blade capacity, each blade capable of attaching up to 48 ports, for a total capacity of 384 ports. The 48K as it was known was designed to compete with McData® and Cisco® its two main rivals (at the time) in the director space. At one time the Brocade® 48K was “state of the art”. Now it is a bit old – legacy if you will – and was designated End-of-Life in June 2010 roughly five years after its introduction. Soon, on February 17, 2016, the Brocade® 48K will reach its Brocade® End-of-Support date.
There is no need to panic or make a quick decision to upgrade. TeamKCI will pick up support the day your Brocade® support contract runs out. No need to squirrel away parts, buy spare machines to store in your parts closet or read up on maintenance procedures. TeamKCI will maintain your Brocade® 48K as good as or even better than the manufacturer at prices that will shock you and make you wonder why you didn’t move your Brocade® 48K maintenance over to TeamKCI earlier.
We guaranty that you will be able to talk to a technical specialist within fifteen minutes of making a service call any time of day or night. Four-hour onsite response time (though in reality we average less than two hours). A full complement of spare parts stored on premises to facilitate rapid repairs. Product engineers who speak the language and can help you reconfigure your 48k or restore corrupted software. Top of the rack service at bottom of the rack prices. Exactly what you would expect from the leader in switching technology support.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
McDATA® is a registered trademark of Brocade Communications.
We love to have our customers tell us their plans so that we understand what motivates their support requests. We pride ourselves in our ability to craft creative solutions that provide high quality solutions and value. We accept the challenges of each unique opportunity and are happy to work with you, our customers, towards achieving these goals. Please send us your feedback because it is through your input that we achieve the synergy of our collective efforts!
TeamKCI is pleased to announce it has expanded its award winning worldwide support program to include Brocade® DCX directors at rates that are significantly less than the manufacturer’s suggested retail price. TeamKCI has also begun offering round-the-clock monitoring for Enterprise customers becoming the only independent data center hardware maintenance provider to offer this service for DCX®. With TeamKCI, our customers get:
As you begin preparing your 2016 support budget make sure TeamKCI is in your plans for quality service, dependability, and big cost savings.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade®is the registered trademark of Broadcom Inc.
Telenex a once independent switch manufacturer was purchased by General Signal Networks in 1996; General Signal Networks was rolled up into an IPO in 2000 and renamed InRange Technologies; InRange was acquired by Computer Network Technology (CNT) in 2003; CNT was acquired by McData® Corp in 2005; McData® was acquired by Brocade® Communication Systems in 2007. Brocade® sold off the Telenex product lines to Intellipath in 2007 which quickly changed its name to OnPath Technologies. OnPath was purchased by NetScout in 2012.
None of the aforementioned companies maintain Telenex 2700 hardware anymore. But there are still over 125 Telenex matrix switches in use in key Wide Area Networking applications that utilize this hard to replace technology. If your company is one of those companies still using Telenex 2700 technology you should be talking to TeamKCI. We’ve been maintaining Telenex 2700 wide area network switches for the last twenty years. So while we may be the last place on earth where you can find maintenance for your Telenex equipment, we’re also the best place on earth for legacy Telenex switches. We have Telenex product engineers trained by Telenex; store spare parts on premises; and at one time or another have supported over 200 Telenex switches nationwide. So don’t delay!
Welcome to the last place on Earth for the best Telenex support on Earth.
Brocade® is the registered trademark of Broadcom Inc.
McDATA® is a registered trademark of Brocade Communications.
The TeamKCI blended support program for Cisco® 9513 directors is perfect for many Cisco® legacy 9513 director users. If you’re a Cisco® customer with the quandary of having your Cisco® MDS director eligible for SMARTnet® while the internal blades in your Cisco® 9513 MDS are not, look into our TeamKCI blended support program. It works like this. Keep your Cisco® 9513 MDS director under SMARTnet® while placing the EOL and EOS port blades under award winning TeamKCI support. It’s easy, workable, inexpensive and keeps your SAN fully protected. TeamKCI makes SMARTnet® smarter.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
A paradigm shift occurred in early 2015 when Brocade® announced End-of-Life (EOL) for its flagship DCX SAN director. EOL traditionally signifies the end of new software and firmware developments along with the cessation of bug fixes. EOL freezes all software and firmware at the level it is at. Going forward, customers no longer need to be concerned about ongoing software or firmware support. TeamKCI responded to the Brocade® announcement with its own announcement to support Brocade® DCX directors at 65% less than the manufacturer’s list price for comparable SLAs. TeamKCI program includes round-the-clock TAC support, spare parts on premises and 4-hour onsite response time.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade® is the registered trademark of Broadcom Inc.
If you find you can’t get full maintenance support for Cisco® MDS 9513 directors because some of the blades are no longer supported under SMARTnet® we would like to suggest TeamKCI Blended Cisco® Support. Here is how it works:
We first note that Cisco® 9513 MDS director chassis are not End-of-Life (EOL) though many of the blades in them are, and some 9513 port blades have reached End-of-Support. Many Cisco® customers will have MDS 9513 director chassis that are eligible for maintenance under Cisco® SMARTnet® program, while the blades inside these directors are not supported. The dilemma for most customers is making sure that both the MDS 9513 chassis and the port blades are covered.
Enter the TeamKCI Blended Cisco® Support program. We encourage our customers with eligible 9513 MDS directors to keep them under SMARTnet® while at the same time putting their MDS port blades not eligible for SMARTnet® under TeamKCI support. The chassis and corresponding software and firmware will be covered under SMARTnet®. TeamKCI covers all the blades that Cisco® no longer covers. We maintain the blades; Cisco® maintains the chassis while you enjoy the benefits. We offer NBD parts or guaranteed 4-hour onsite response, whichever you prefer. Since we do not maintain the chassis, the OS, or the firmware, your Cisco® MDS 9513 will remain under Cisco® SMARTnet® support.
The TeamKCI Blended Cisco® Support program is the perfect alternative to taking the risk that part of your Cisco® 9513 is not covered. And our blended support program is priced well below original Cisco® manufacturer’s pricing. In addition to the Cisco® MDS 9513, TeamKCI maintains many other Cisco® machines including Cisco® MDS 9000 models and the Cisco® MDS 9509, Cisco® WS 2960, Cisco® catalyst 4500 Series Switches, Cisco® Catalyst 6500 and 6500 E series, Cisco® 2800. TeamKCI also has premier Cisco® Hardware Sales.
One fifteen minute call with one of our specialists will make you a believer. Don’t delay. Let us know when you are available and we’ll show you how to keep your MDS 9513 director fully covered.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
If losing support for your USDX channel extender network is not an option, call TeamKCI today. Brocade® has ceased maintaining all versions of the USDX as of May 15, 2015.
TeamKCI offers an alternative. As switching experts for the last 33 years and America’s #1 independent maintainer of Brocade® equipment, TeamKCI will gladly maintain your USDX directors for as long as you choose to use them. No limits. No End-of-Life dates. No End-of-Service dates. Just continue to use your USDX until you’re ready to move to a different platform. Find out more about Brocade® USDX.
TeamKCI support includes all parts, remote dial-in support, 4-hour onsite response time and change management services.
If continuing to use your Brocade® USDX channel extenders are part of your plans don’t hesitate, TeamKCI is ready to step in today. Call us and we’ll put together a cost-effective plan to keep your USDX platform running for as long as you choose to use it.
Other Articles to Read: NY State Passes Right To Repair Bill
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade® is the registered trademark of Broadcom Inc.
If losing support for your USDX channel extender network is not an option call TeamKCI today. Brocade® will cease maintaining all versions of the USDX on May 15, 2015 – less than eight months down the road. Some customers are even being told they cannot renew their maintenance agreement if a one year renewal contract would carry them past the May 15, 2015 End-of-Service date.
TeamKCI offers an alternative. As switching experts for the last 32 years and America’s #1 independent maintainer of Brocade® equipment, TeamKCI will gladly maintain your USDX directors for as long as you choose to use them. No limits. No End-of-Life dates. No End-of-Service dates. Just continue to use your USDX until you’re ready to move to a different platform.
TeamKCI support includes all parts, remote dial-in support, 4-hour on-site response time and change management services.
If continuing to use your Brocade® USDX channel extenders are part of your plans don’t hesitate, TeamKCI is ready to step in today. Call us and we’ll put together a cost-effective plan to keep your USDXs running for as long as you choose to use them.
Disclaimer:
KCI, Inc (dba TeamKCI) is the industry leader in premier Third-Party maintenance support. TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer’s authorized service center. All offers for maintenance support are from our world-wide award winning support group not the OEM. All trademarks, service marks, logos remain the property of the corresponding company. All rights reserved.
Brocade® is the registered trademark of Broadcom Inc.
TeamKCI is pleased to announce it has expanded its award-winning worldwide support program to include Brocade® DCX directors at rates that are 60% less than the manufacturers suggested retail price. TeamKCI has also begun offering round-the-clock monitoring for Enterprise customers becoming the only independent maintenance provider to offer this service. With TeamKCI, our customers get:
As you begin preparing your 2015 support budget put TeamKCI in your plans for quality, dependability and cost conscious savings.
It’s not too good to believe. It’s TeamKCI.
“Tomorrow’s Company for Yesterday’s Equipment”
Brocade® is the registered trademark of Broadcom Inc.
TeamKCI has launched a new generation of remote monitoring services to help customers more effectively manage application and network performance end-to-end across their data center fabrics.
The TeamKCI DCX Monitoring Service helps organizations reduce downtime, optimize resource utilization and better meet business requirements for application performance.
TeamKCI Monitoring Service begins with Brocade® DCX class directors and provides a secure architecture for proactive, remote network monitoring, alerting and reporting.
TeamKCI Monitoring Service includes:
· 24x7x365 expert monitoring and analysis of network health
· Real-time and historical performance information
· Flexible architecture for event correlation and policy-based business intelligence
· Back-up in the event of a lost internet connection
· Customer access portal
TeamKCI can also monitor a long list of switch status parameters including: power supplies, temperatures, fans, WWN cards, CP cards, port blades, core blades, flash thresholds, faulty ports, missing SFPs and error ports; alerting customers in real time to potential problems before they happen.
“TeamKCI Network Monitoring is a major leap forward in third-party maintenance. With it, our customers now have the ability to monitor and manage SAN Fabrics at a small fraction of the manufactures price.” said Wayne Duglin, EVP of TeamKCI.
If you would like more information about TeamKCI Monitoring Service please contact:
Debra Kaplove
Phone: (201) 934-6500 ext. 20
Email: Debra@teamkci.com
Brocade® is the registered trademark of Broadcom Inc.
Brocade® Communications (BRCD) has announced the initiation of End-of-Life (EOL) for its flagship DCX SAN director. Historically going forward this means that there will be no new software upgrades, no new firmware enhancements and no new bug fixes. Also starting in 2015 there will be yearly maintenance price increases of 10% for five (5) years until the DCX reaches End-of-Support.
The good news is that DCX customers are no longer encumbered by the fear of losing access to software and firmware enhancements and are now free to choose the best and most cost effective support program available.
That is why TeamKCI is pleased to announce it has expanded its award-winning worldwide support to include Brocade® DCX and DCX4S directors at rates that are 60% less than Brocade®’s published rates. TeamKCI is also offering round-the-clock monitoring for Enterprise customers becoming the first and only independent maintenance provider to offer this service.
For a moderate size SAN with only six (6) DCX directors, yearly savings of over $100,000 can be achieved.
Don’t delay. Call or email today and start saving immediately on the best Brocade® DCX support in the market.
“Tomorrow’s company for yesterday’s equipment”
Brocade® is the registered trademark of Broadcom Inc.
TeamKCI is pleased to announce maintenance support for legacy Foundry Networks networking gear.
Foundry Networks®, Inc. was a leading provider of high-performance enterprise and service provider switching, routing, security, and application traffic management solutions. It merged with Brocade® Communications on December 18, 2008. The Foundry acquisition gave Brocade® the networking products including Ethernet switches, Web and content-aware application switches and network security solutions, to compete with other high performance networking solutions companies such as Cisco®, F5, Juniper and Force10.
Today five and one-half years later virtually all Foundry products have been re-branded and most original Foundry products have been designated End-of-Life (EOL) and/or End-of-Support (EOS) by Brocade®. Odds are if it says Foundry on the side the likelihood is that Brocade® soon won’t maintain it – but TeamKCI will.
TeamKCI, founded in 1982, is America’s leading Brocade® SAN & networking support company, dedicated to providing our customers outstanding support to help minimize network outages and reduce operational expenditures. TeamKCI offers a wide range of support programs and professional services. Call or email to find out about the high quality low cost maintenance support options we offer for legacy Foundry Network products and view the Foundry EOL dates. We maintain many legacy Foundry machines such as Foundry Fast Iron Edge FES2402, Foundry Fast Iron Fi800, Foundry Edgeiron Eif4802cf.
Legacy Foundry support another innovation from TeamKCI.
Brocade® is the registered trademark of Broadcom Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
Mahwah, NJ – February 28, 2014 looms large as the End-of-Support date for five Brocade® machines as the Storage Area 
Network leader ends support for remaining 4 Gbps platforms. Most notably on the End-of-Support list are the McData® 6140 and the McData® i10k directors that moved over to Brocade® after the acquisition of McData® in 2006. The other three machines losing Brocade® support are the Brocade® 200E, 4900 and 5000.
TeamKCI services all Brocade® (and McData® ) devices that have been designated End-of-Support by Brocade® including all the machines mentioned above at rates that are 50%-70% less than Brocade®‘s rates. For continuing support options and more details about our award winning maintenance (Verizon award) please contact Jeff Klein at 201-934-7286 or email jeffk@teamkci.com
TeamKCI also maintains legacy Cisco®, Juniper, BlueCoat, F5, NetApp® and EMC® platforms. For a quote on any of these systems please contact Jeff Klein at 201-934-7286 or email jeffk@teamkci.com or visit our website at www.TeamKCI.com.
Brocade® is the registered trademark of Broadcom Inc.
NetApp® is registered trademarks of NetApp,Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
McDATA® is a registered trademark of Brocade Communications.
Mahwah, NJ February 28, 2014 marks the End-of-Support for the McData® 6140 and McData® i10k directors by Brocade®. These machines were the last two McData® designed directors that Brocade® continued to support after its takeover of McData® in late 2006 now more than seven years ago.
Also slated for End-of-Support on February 28, 2014 are the Brocade® 4900, Brocade® 5000 and Brocade® 200E all 4-Gbps switches, as Brocade® support for 4-Gbps platforms ends.
TeamKCI services all Brocade® devices that have been designated End-of-Support by Brocade® including all the machines mentioned above at rates that are 50%-70% less than Brocade®’s rates. For continuing support options and more details about our award winning maintenance (link to Verizon award) please contact Jeff Klein at 201-934-7286 or email jeffk@teamkci.com
Brocade® is the registered trademark of Broadcom Inc.
McDATA® is a registered trademark of Brocade Communications.
A special opportunity has brought two (2) Brocade® 8510 directors into our inventory. These machines have 128 16 Gbps ports each and are IBM® badged and IBM® “banded”.
The exact configuration is as follows:
IBM® 2499-816 (DCX 8510) $136,769.
List Price: $457,319.
TeamKCI Price: $115,000. (25% of List)
Call today as quantities are limited.
Brocade® is the registered trademark of Broadcom Inc.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
If you’re in the market for a Brocade® DCX or a DCX blade upgrade you couldn’t have picked a better time. With
Brocade® selling the heck out of the new 16 Gbps capable Gen 5 DCX 8510 backbone director, older Brocade® DCX directors have hit the market en masse and have caused DCX chassis and blade prices to plummet.
DCX chassis which sold at over $35,000 at the retail level before the summer have dropped below $20,000 today.
Thirty-two port FC8-32 blades have dropped from $7000 in the spring to $5000 today. And, forty-eight port FC8-48 blades have dropped 38% from $12,000 to $7,500.
So if you’re thinking of upgrading, now may be the perfect time to take advantage of the recent market pull back.
Brocade® is the registered trademark of Broadcom Inc.
Attention EMC® Connectrix Users!Manufacturer’s support for EMC® badged Connectrix 4900 and 5000 switches, and Connectrix 6140 directors will end on January 31, 2014.
If you are using these machines and plan to continue using them beyond this date, please contact TeamKCI immediately for continued coverage. We can even get you covered that same day at 60% less than OEM prices.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
In just 142 days, Brocade® will stop maintaining McData® 6140 and McData® i10k directors on February 28, 2014. If you are still using these machines there are two things you should do immediately:
1) Make sure you get the latest version of operating system software from Brocade®.
2) Call TeamKCI to continue your McData® maintenance.
There are no End-of-Support dates for McData® equipment at TeamKCI – just high quality Enterprise level support at less than 25% of the manufacturer’s price. Don’t let your support run out. Call TeamKCI today and we’ll help you keep your legacy McData® equipment running.
Brocade® is the registered trademark of Broadcom Inc.
McDATA® is a registered trademark of Brocade Communications.
Brocade® Communications will discontinue the McData® i10K and the McData® 6140 directors on February 28, 2014.
If you are using either of these directors and plan on continuing to use them in the future, please contact TeamKCI at 201-934-6500 ext. 11 or by email at jeffk@teamkci.com or visit our website www.TeamKCI.com for any easy low cost maintenance plan.
Brocade® is the registered trademark of Broadcom Inc.
McDATA® is a registered trademark of Brocade Communications.
After 23 years of field usage, IBM® has announced the End of Support Life (EOSL) for all IBM® legacy 9032 ESCON directors – Models 2, 3 and 5 – effective March 31, 2014, after which IBM® will no longer maintain these devices.
If you are using any of the IBM® ESCON directors and plan on continuing to use them in the future, please contact TeamKCI at 201-934-6500 ext. 11 or by email at jeffk@teamkci.com or visit our website https://www.TeamKCI.com for any easy low cost maintenance plan.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
All maintenance is mission critical and maintenance providers should always treat every maintenance call as a mission critical event. When a well-integrated maintenance program works properly it prevents downtimes, loss and other operational problems. This should not just be your goal but what you actually deliver.
TeamKCI takes pride in the quality of service and reliability we offer our clients as now of the world’s third party maintenance tpm service providers. We appreciate the essential factors our customers consider when making the critical support and maintenance decision. We understand how a customer’s loyalty is earned. And, what makes for trust and reliability in a maintenance provider.
The answers are found here in TeamKCI’s continuing series on what makes for long term satisfied customers. Here are issues to think about when looking to choose your next Storage and Network maintenance provider:
TeamKCI takes pride in our leadership in these areas. Our inventory of manufacturer’s spare parts is unrivaled. Our CSEs stay the course whenever a problem arises. With over 30 years of experience and unparalleled commitment, we serve our clients with 100% readiness and dedication.
Selecting the best maintenance program can be a challenge. TeamKCI takes pride in the quality of 
service and reliability we offer our clients. There are important considerations to take into account when making the support and maintenance decision. Why do customers stay loyal to one maintenance plan provider? What separates the best from the rest?
The answers are found here in Team KCI’s continuing series describing what makes for happy, satisfied customers, when looking to choose your next maintenance provider:
TeamKCI prides itself on meeting the highest of industry standards. Our “been there, done that” expertise, coupled with our commitment to our clients’ continued uptime and rapid repair has been the hallmark of our ongoing relationships for over thirty years in the business.
Efficiency is at the core of our Storwize support and FlashSystem support services. We understand that every minute of downtime can have a significant impact on your business. That’s why our team at TeamKCI strives to provide fast and effective resolutions to any Storwize-related issues. Our proactive monitoring system ensures timely detection of potential problems, allowing us to take preventive measures and minimize disruptions. For consultation, simply request a quote or call us at 201-934-3416 today.
In case you missed our previous post, Brocade® has announced End-of-Life (EOL) for its proprietary Data Center Fabric Manager (DCFM) software management product (Brocade® DCFM EOL Notice). Brocade® suggests that customers move to the Brocade® Network Advisor (BNA), its next generation management product, which will simplify daily operations while improving performance and reliability (Brocade® Network Advisor Datasheet). Users of DCFM should not be concerned – it will be supported by Brocade® until March 28, 2018 and TeamKCI will provide trouble shooting support for at least five years after the 2018 date. Read more about Brocade DCFM Enterprise, DCFM Professional, DCFM Professional Plus.
Brocade® is the registered trademark of Broadcom Inc.
| TeamKCI is the premier award-winning third party maintenance provider. |
At Team KCI we are often asked what makes a maintenance program stand out. Why do customers rave about one maintenance plan while roiling about another?
To address that we are posting Team KCI’s continuing blog series describing what makes for happy, satisfied customers; what to look for when choosing your next maintenance provider:
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TeamKCI’s maintains an open line of communications between our CSEs and your people. All of our Customer Service Engineers are manufacturer-trained, and possess the experience necessary to design
, plan, implement, install, and maintain Enterprise networks in mission critical environments.
Coupled with the single largest independent source of spare parts in the industry, we provide the hardware and the necessary know-how for any maintenance contingency.
TeamKCI EOS Alert, June 13, 2013. Import End-of-Service (EOS) dates for i10Ks are fast approaching, from many manufacturers. The EMC® ED-10000M will reach End-of-Service (EOS) on July 31, 2013. And within the coming year, the Brocade®/McData® i10Ks and other OEM equivalents will reach their EOS dates. The IBM® 2027-256 (SAN25M) has already passed its EOS date.
| Manufacturer | Machine | End-of-Service Date |
| Brocade®/McData® | i10K | 2/28/2014 |
| EMC® | ED-10000M | 7/31/2013 |
| IBM® | 2027-256 (SAN256M) | 12/31/2011 |
| Oracle® | Mi10K | unknown |
If you are still using any of these machines, do not be alarmed. Top quality 24×7 maintenance coverage with guaranteed 4 hour on-site response time is now available from TeamKCI at rates that range from 50-70% less than the manufacturer’s rates that you may be accustomed to paying.
TeamKCI offers:
Brocade® is the registered trademark of Broadcom Inc.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
McDATA® is a registered trademark of Brocade Communications.
At TeamKCI we know that the process of finding a reliable and trustworthy maintenance provider can be tricky! Maintenance is necessary, and in many cases it is more than just good business practice, it may also be required by law or regulation.
With over 30 years experience in the field, TeamKCI knows the best practices, and what to offer. We’re going to offer a continuing series of blog posts describing what makes for happy, satisfied customers. These are the topics and consideration of what to look for when choosing your next maintenance provider:
There are many companies offering various levels of maintenance, support, repair and parts. The best of breed offer all of these elements. Experience with the equipment, knowledge of the known issues and steps to ensure continued operation are critical factors.
Availability of replacement parts is another important consideration. The best maintenance companies have a deep inventory of the parts that will need to be replaced, especially for equipment in use beyond the manufacturers’ End-of-Life date.
Determining what seems like the best deal involves many factors.
Price is always important although not the only component to be used in selecting a server third party maintenance vendor. Quality of service and the experience of the provider, as well as its staff of experienced, individual technicians and engineers, are essential factors.
Check references. See who plans to outsource. Be aware of outsourcing as a potential red flag.
Find out if your provider will use call home and dial-in features. Ask for a complete complement of spares to be stored on your premises. Make sure you get the best suited provider for your environment and not just the guy with the low bid.
Our next three posts to the blog will cover the crucial questions and data points to consider when making the decision on contracting a maintenance provider.
Feel free to subscribe to the TeamKCI blog. We have made it really easy to keep up-to-date with our blog through RSS feeds and email updates!
It’s the perfect time to be looking for Brocade® 8-Gbps SAN equipment – especially Brocade® DCX directors and 5100 & 5300 edge switches.
From a product stand point we currently find ourselves past the mid-point of the DCX life cycle which began five years ago with the introduction of DCX in January 2008. The then new director was designed to run at 8-Gbps with backward compatibility to 4-Gbps. With DCX aging, last year Brocade® introduced the even newer DCX 8510 Backbone as its 16-Gbps Gen 5 Fiber Channel director, but piggy-backed off of its own DCX brand by keeping the “DC
X” in the name of the new director. With many customers looking to upgrade their infrastructure to 16-Gbps early new DCX 8510 backbone directors are displacing many now older 8-Gbps DCX boxes increasing the supply of DCX boxes on the market and driving down the price.
Of course, we’re not sure at this point why anyone would upgrade from a DCX to a DCX 8510 since storage manufacturers are still not yet delivering 16-Gbps storage. But the market is clearly moving in the DCX 8510’s direction.
With more DCX directors now available on the market prices for 8-Gbps DCX directors and industry leading Brocade® 5100 
and Brocade® 5300 switches have drifted down significantly.
There is another reason to buy used 8-Gbps technology today. If you project out a three year horizon – buying today will not only get you a great buy on Brocade® DCX with 8-Gbps blades, in three years when you are back in the market for 16-Gbps technology you will be just in time to buy 16-Gbps technology as the price drops – right after the expiration of initial warranty period for DCX 8510 backbone directors.
So if you’re looking for 8-Gbps SAN technology the time is now right for 8-Gbps Brocade® DCX directors, Brocade® 5300 and Brocade® 5100 switches, contact TeamKCI today.
Brocade® is the registered trademark of Broadcom Inc.
McData® 6140 and i10K EOS Update- Brocade® support for the McData® 6140 and McData® Intrepid 10000 (i10K) directors will come to an end as of February 28, 2014. (6140 & i10K EOL Notice) Do not be concerned! TeamKCI will support these director products indefinitely at prices that will make you smile.
Brocade® is the registered trademark of Broadcom Inc.
McDATA® is a registered trademark of Brocade Communications.
Brocade® has announced End-of-Life (EOL) for its proprietary Data Center Fabric Manager (DCFM) software management product. (Brocade® DCFM EOL Notice) Brocade® claims that the replacement, next generation management product, the Brocade® Network Advisor (BNA), will simplify daily operations while improving performance and reliability. (Brocade® Network Advisor Datasheet) Users of DCFM should not be concerned – it will be supported by Brocade® until March 28, 2018. And TeamKCI will provide trouble shooting support for at least five years after the 2018 date.
Brocade® is the registered trademark of Broadcom Inc.
If your center is one of the 400 data centers still using one or more McData® i10K directors you should be aware that the i10K will reach Brocade® End-of-Service (EOS) on February 28, 2014. Set your countdown clock, just 325 days left.
If you are still using the EMC® Connectrix ED1000M, the EMC® version of the i10K, it is slated to reach EOS on July 31, 2013.
And, if you are using the IBM version of the i10K, sold as either the IBM 2027-256 or the IBM® SAN256M, sorry, the end of support date has already passed, December 31, 2011.
|
But, There is an Alternative. Actually, Three Alternatives: 1) TeamKCI can maintain your i10k for as long as you plan to use it at prices that are well below manufacturer’s list prices. 2) Let TeamKCI replace your i10K with a pre-owned Brocade® 48000. 3) Have TeamKCI provide you with a quote for a new or used Brocade® DCX Backbone or DCX 8510 director for either sale or lease. |
We know that as a SAN Architect or SAN Administrator you are always trying to stretch your networking dollars. We’ll help you do more for less.
For over 31 years we’ve helped our customers do their jobs better.
TeamKCI.
Home of the Most Interesting SAN Architect in the world.
Brocade® is the registered trademark of Broadcom Inc.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
McDATA® is a registered trademark of Brocade Communications.
Yesterday the US Supreme Court ruled that individuals and companies that buy books and other goods abroad have the right to resell those products in the US even if the manufacturer explicitly marks the goods for sale only in specific regions outside of America.
In a 6-3 decision, not split along party lines, the Court ruled that Supap Kirtsaeng, a former Thai PhD student who bought lower priced but equivalent medical text books overseas in developing countries then resold these books in the US, did not infringe on the copyrights of John Wiley & Sons, the publisher, despite the fact that Wiley had marked the textbooks for sale only in regions outside the US.
The ruling is seen as a big win not only for Mr. Kirtsaeng but also for eBay, libraries and high-tech resellers and maintenance providers who may now sell, rent or loan goods not originally destined for the US market into the US market without fear of reprisals from manufacturers.
In its decision the High Court upheld the “First Sale Doctrine” the basic right of an individual or company to resell a product it had purchased legally without regard for where the product came from. In essence saying if you bought it legally you own it and have the right to resell it. The brouhaha over the First Sale Doctrine had been percolating for three years with publishing, entertainment, manufacturing and software industries lining up for restrictions that would limit how and where goods could be resold and libraries, museums, eBay, Google and equipment resellers lining up on the side of the eventual decision.
To consumers and tech users the decision will lead to lower pricing as US based publishers and manufacturers will be forced to lower prices to compete with their own products that they in-explicably sell more cheaply abroad. Maintenance companies will be able to buy parts overseas at lower costs and the savings will be passed on to users. And, the vast threat of legal action by content developers will hopefully now be curtailed.
The fight over the First Sale Doctrine drew national attention as can be seen in these clips from The O’Reilly Factor and The Colbert Report, each bringing its own sense of humor to this important and significant national public debate.
http://video.foxnews.com/v/1889925709001/
For more information please check out:
Brocade® maintenance support for the McData® 1620 and 2640 Multi-protocol SAN Routers will end on January 15, 2013*.
If you are still using either the McData® 1620 and 2640, do not be alarmed. Top quality 24×7 maintenance coverage with 4 hour on-site response time is now available from KCI, Inc. at rates that are 30-50% less than the manufacturer’s rates that you are used to paying.
We offer:
To view the list of Brocade®, IBM® and EMC® products that have been dropped from maintenance support by the manufacturers in the last 90 days, click here.
KCI, Inc. – The SAN Capital of the World
Winner of the 2011 Verizon Supplier
Recognition Award for Outstanding Services.
*Source – Brocade® End-of Life Notice_dated October 2, 2007
Brocade® is the registered trademark of Broadcom Inc.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
McDATA® is a registered trademark of Brocade Communications.
Brocade®-IBM®-EMC® End-of-Service (EOS) Lists
The equipment listed below has recently reached End-of-Service (EOS) from the manufacturers.
If you are still using any of these machines, do not be alarmed. Top quality 24×7 maintenance coverage with 4 hours on-site response time is now available from KCI, Inc. at rates that are 30-50% less than the manufacturer’s rates that you are used to paying.
| Manufacturer | Machine | End-of-Service Date |
| Brocade® | 4100 | 10/1/2012 |
| Brocade®/McData® | 4400 | 10/1/2012 |
| Brocade®/McData® | 4700 | 10/1/2012 |
| Brocade®/McData® | 1620 | 1/15/2013 |
| Brocade®/McData® | 2640 | 1/15/2013 |
| IBM® | 2005-16B | 12/31/2012 |
| IBM® | 2005-32B | 12/31/2012 |
| IBM® | 2005-B16 | 12/31/2012 |
| IBM® | 2005-B32 | 12/31/2012 |
| IBM® | 2005-B64 | 12/31/2012 |
| IBM® | 2005-R18 | 12/31/2012 |
| IBM® | 2026-416 | 12/31/2012 |
| IBM® | 2026-432 | 12/31/2012 |
| IBM® | 2027-140 | 12/31/2012 |
| IBM® | 2104-DU3 | 12/31/2012 |
| IBM® | 2104-TU3 | 12/31/2012 |
| IBM® | 2105-750 | 12/31/2012 |
| IBM® | 2105-F20 | 12/31/2012 |
| IBM® | 3490-A01 | 12/31/2012 |
| IBM® | 3490-A02 | 12/31/2012 |
| IBM® | 3490-B04 | 12/31/2012 |
| IBM® | 3490-C11 | 12/31/2012 |
| IBM® | 3490-D32 | 12/31/2012 |
| EMC® | DS-4100B | 1/31/2013 |
| EMC® | DS-4400M | 1/31/2013 |
| EMC® | DS-4700M | 1/31/2013 |
| EMC® | MP-1620 | 1/31/2013 |
| EMC® | MP-2640 | 1/31/2013 |
| EMC® | ED-10000M | 7/31/2013 |
| EMC® | EC-1500 B/C | 1/31/2013 |
| EMC® | EC1500M | 1/31/2013 |
| EMC® | AP-7420B | 1/31/2013 |
Brocade® is the registered trademark of Broadcom Inc.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
McDATA® is a registered trademark of Brocade Communications.
In case you missed it, IBM® maintenance support for IBM® 2104-DU3, 2104-TU3, 2105-750 and 2105-F20 disk storage ended on 12/31/2013*.
If you are still using any of these machines, do not be alarmed. Top quality 24×7 maintenance coverage with 4 hour on-site response time is now available from KCI, Inc. at rates that are 30-50% less than the manufacturer’s rates that you are used to paying.
We offer:
KCI, Inc. – The SAN Capital of the World
Winner of the 2011 Verizon Supplier Recognition Award for Outstanding Services.
*Sources:
http://www-01.ibm.com/common/ssi/rep_ca/6/897/ENUS911-106/ENUS911-106.PDF
http://www-01.ibm.com/common/ssi/rep_ca/3/897/ENUS910-123/ENUS910-123.PDF
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
Effective December 31, 2012 the IBM® storage, tape and switch equipment products listed in the table below have been withdrawn from US maintenance services by IBM®. But you need not go uncovered! Full maintenance support is available from KCI, Inc.
|
Withdrawn From Maintenance |
|||||||
|
Storage |
Tape Storage |
Switching |
|||||
|
2104-DU3 |
3490-A01 |
2005-16B |
|||||
|
2104-TU3 |
3490-A02 |
2005-32B |
|||||
|
2105-750 |
3490-B04 |
2005-B16 |
|||||
|
2105-F20 |
3490-C11 |
2005-B32 |
|||||
|
3490-D32 |
2005-B64 |
||||||
|
2005-R18 |
|||||||
|
|
|
||||||
|
2026-416 |
|||||||
|
2026-432 |
|||||||
|
2027-140 |
|||||||
To ensure that your coverage is continuous on any of the above equipment, please contact Jeff Klein at KCI, jeffk@teamkci.com, for the highest quality IBM maintenance including support for IBM 2498 b40 machines at rates that are well below the rates charged by IBM® when it was still willing to maintain this equipment.
KCI, Inc. a leader in SAN support. Serving major IT installations since 1982.
Proud winner of the 2011 Verizon Supplier Recognition Award for Outstanding Services.
*Sources:
http://www-01.ibm.com/common/ssi/rep_ca/6/897/ENUS911-106/ENUS911-106.PDF
http://www-01.ibm.com/common/ssi/rep_ca/3/897/ENUS910-123/ENUS910-123.PDF
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
2013 will see nine (9) EMC® Connectrix products manufactured by Brocade®/McData® dropped from maintenance; three switches, two routers, one SAN director, two storage cabinets and a special purpose appliance. (Source: EMC® Hardware Release and Service Dates, dated May 8, 2012) If you are still using any of the EMC® products listed in the table below mark the date and plan to find an alternative maintenance provider.
| EMC® | Brocade®/McData® | Product | End of Support |
| Product Name | Product Name | Type | (EOS) Date |
| EMC® DS-4100B | Brocade® 4100 | Switch | January 31, 2013 |
| EMC® DS-4400M | Brocade® 4400 | Switch | January 31, 2013 |
| EMC® DS-4700M | Brocade® 4700 | Switch | January 31, 2013 |
| EMC® MP-1620 | McData® 1620 | Router | January 31, 2013 |
| EMC® MP-2640 | McData® 2640 | Router | January 31, 2013 |
| EMC® ED-10000M | McData® i10K | Director | July 31, 2013 |
| EMC® EC-1500 B/C |
n/a | Cabinet | January 31, 2013 |
| EMC® EC1500M | n/a | Cabinet | January 31, 2013 |
| EMC® AP-7420B | Brocade® AP 7420 | Appliance | January 31, 2013 |
Don’t let your mission critical SAN infrastructure go uncovered. Be prepared for the planned maintenance discontinuance. Maintenance rates for these machines are now a fraction of their original EMC® price. To investigate your options contact Jeff Klein jeffk@teamkci.com or 201-934-6500 extension 11.
P.S. The EMC® Celerra NS350 will be dropped from maintenance on March 31, 2013 and the CLARiiON AX 150 series will be dropped from maintenance on May 31, 2013.
Brocade® is the registered trademark of Broadcom Inc.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
McDATA® is a registered trademark of Brocade Communications.
In case you missed it, NetScout acquired ONPATH Technologies on November 1, 2012. In a statement explaining the acquisition NetScout said it did so to “Extend (its) Next Generation Network Monitoring Switch Portfolio”.
OnPath had previously purchased the technology that powers the Telenex 2700 matrix switch from Brocade® Communications in 2009. Since that time OnPath has gone on to develop the industry leading UCS 2900 Connectivity System a monitoring platform that solves a variety of high-performance applications issues and the OnPath 3900 a family of network switches that automate and secure data center and test infrastructure.
Upon the introduction of the UCS 2900, OnPath announced the End-of-Support for the Telenex 2700 matrix switch, which ended on March 31, 2011. Since that time Telenex 2700 support from the manufacturer has been on an as available basis.
With the NetScout acquisition Telenex support is now three times removed from the original manufacturer.
If you need ongoing support for your Telenex 2700 matrix switch please contact Jeff Klein at jeffk@TeamKCI.com or 201-934-6500 extension 11 to investigate support options.
Read the full article at: http://finance.yahoo.com/news/netscout-acquires-onpath-technologies-extend-120000086.html
Brocade® is the registered trademark of Broadcom Inc.
McData® 4700 End of Support Date from Brocade® is October 1, 2012 – Maintenance support for the mainstay McData® 4700 and McData® 4400 will end on Sunday, September 30, 2012. Both are 4 Gbps switches that were prevalent in early SANs and many are still in use today. If you have this equipment installed and plan to continue using, contact KCI, Inc. because after September 30, 2012 Brocade® will not support it.
KCI, Inc. offers a low cost maintenance alternative for all Brocade® & McData® legacy switches. Utilizing our nationwide network of experienced manufacturer trained engineers we’ll do a better job of maintaining your equipment for a lot less than you have become accustomed to paying. For a complete list of switches and directors we support click here.
And while you’re considering KCI, Inc. for your switches, consider KCI, Inc. for your legacy McData® directors too. Our rates are 70% below Brocade®’s rates for the soon to be End-of-Support McData® 6140 and 50% below Brocade®’s rates for soon to be End-of-Support McData® i10k.
For over 30 years, KCI, Inc. has maintained switch and channel extension equipment at America’s largest and most complex IT centers. Call or email today and become part of the growing community of satisfied KCI Customers.
KCI, Inc. – Supporting over 3000 machines in over 500 locations and the Winner of the 2012 Verizon Supplier Recognition Award for Outstanding Performance in IT Services.
Brocade® is the registered trademark of Broadcom Inc.
McDATA® is a registered trademark of Brocade Communications.
KCI, Inc., the global information technology connectivity company, announced that today will mark the 30th anniversary of the company’s inception.
The company is a strategic supplier of maintenance, engineering and hardware to some of the largest financial institutions, manufacturing concerns and government agencies in the country. Established in 1982 the company maintains Brocade®, Cisco®, McData®, QLogic, IBM®, Telenex®, InRange, Telenex® and Computerm infrastructure switching products along with EMC®, NetApp®, HDS and Oracle storage. KCI, Inc. offers its customers hardware along with full legacy maintenance support for aging IT infrastructure at vastly reduced prices. Through a network of field support offices and test labs, KCI, Inc. supports over 3000 machines at over 350 locations across the country.
KCI, Inc. earned its reputation as switching specialist as far back as 1982 when it began selling and maintaining bus and tag switching equipment manufactured by IBM®, Tbar and Data Switch; in the 1990s the company’s specialization expanded to IBM® ESCON directors and other ESCON products at one point selling over 300 ESCON directors in a single year; and finally, over the last dozen years the KCI name has become synonymous with Fibre Channel switching.
Jeff Klein President and Founder said, “We have reached this plateau by staying focused on our core business and delivering the highest quality IT equipment and top notch professional services to our clients, while keeping our eye on the real concerns of our customers.”
Frank Krause, Director of Field Support and 22 year veteran said, “At KCI, Inc. 24 x 7 means 24 x 7. Sometimes it feels like we never stop working just like the machines we support.”
Wayne Duglin, Executive Vice President and 25 year veteran said, “Paying attention to all the details is often a thankless job but today all of us at KCI, Inc. can take a lot of pride in the many small jobs done right that we’ve strung together over the course of 30 years.”
Over 50 of the top 200 companies in the country depend on the KCI, Inc. field support team for maintenance, network design, data center consolidations, back-up & disaster recovery, configuration management as well as for additional hardware and standard maintenance support.
KCI, Inc. soon plans to expand its legacy support coverage by adding Ethernet Networks and high-speed large scale chassis-based switches on July 1, 2012.
More information about KCI, Inc. can be found at their website: https://www.TeamKCI.com
Contact:
KCI, Inc.
Corporate Headquarters
Ms. Jennifer Campbell
Director, Communications
201-934-6500 ext 23
Jennifer@teamkci.com
Brocade® is the registered trademark of Broadcom Inc.
NetApp® is registered trademarks of NetApp,Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
McDATA® is a registered trademark of Brocade Communications.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
For over thirty years KCI, Inc. has supplied and supported switching and connectivity products to America’s largest corporations and government agencies. Over the years platforms and manufacturers have changed but the basic need to access and switch large volumes of data has grown exponentially. Across the span of three decades, from Bus & Tag to ESCON to FICON to FibreChannel, KCI, Inc. has developed unique and exceptional technical competencies in SAN architecture, switching, storage, networking and connectivity.
KCI, Inc., the global information technology connectivity company, has been awarded the coveted ‘Verizon Supplier Recognition’ Award for outstanding performance in the ‘IT Products and Services’ category, for the year 2011, by Verizon Communications, a global leader in delivering broadband, cloud, Global IP and wireless communications services. The annual award recognizes Verizon’s top suppliers that have helped the communications leader provide exceptional service to its customers.
KCI, Inc. was selected for the award at the 2011 Verizon Annual Supplier Recognition program held recently, at Verizon’s headquarters on March 26 and March 27, 2012 in Basking Ridge, New Jersey. Jeff Klein, President & Founder, of KCI, Inc. received the award on behalf of the KCI Team.
KCI, Inc. is a strategic supplier for Verizon and provides maintenance, engineering and End-of-Life service to the communications giant. The company works with Verizon by providing legacy maintenance which helps Verizon keep down costs to aid its competitive position.
Speaking on this achievement, Wayne Duglin, Executive Vice President of Engineering and Support Services, said, “This award reconfirms our strategic approach to extending the life of technology by providing a world class support model that is as good or even better than manufacturer’s maintenance.”
Jeff Klein, President & Founder, said, “This award reconfirms our commitment to support Verizon as it develops competitive edge products and technologies and stays ahead of the competition. It is indicative of how KCI, Inc. makes American businesses more competitive.”
Selection by Verizon for the Supplier Recognition award was based on exemplary contract performance in the prior year, exceeding Verizon’s quality management objectives, adherence to contract specifications and achieving corporate safety goals.
About KCI, Inc.
KCI, Inc. is America’s leading maintenance specialists of legacy Storage Area Networks. The company, established in 1982, maintains Brocade®, McData®, Cisco®, CNT, InRange, Telenex and IBM® switches and directors. And, also supports EMC®, NetApp®, HDS and Oracle storage.
KCI, Inc. offers customers full legacy support for aging infrastructure at vastly reduced prices. Through a network of fourteen field support offices and two test labs, KCI, Inc. maintains over 3000 machines at over 350 locations across the country.
Today over 50 of the top 200 companies in the country depend on KCI, Inc. for support including the largest banks, the largest service companies, top manufacturers and major government agencies. KCI, Inc. plans to expand its legacy coverage to Ethernet networks and will soon be offering this service as well.
For more information about KCI, Inc., please visit our website at https://www.TeamKCI.com
Contact:
KCI, Inc.
Corporate Headquarters
Ms. Jennifer Campbell
Director, Communications
201-934-6500 Ext. 23
Jennifer@teamkci.com
Brocade® is the registered trademark of Broadcom Inc.
NetApp® is registered trademarks of NetApp,Inc.
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
EMC is a registered trademark of EMC Corporation in the United States and/or other countries.
IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.
McDATA® is a registered trademark of Brocade Communications.
