A Fortune 100 Company
Another Happy Customer…
I just wanted to give a shout out to your Customer Service Engineers and the way they have continually followed up with the team to ensure the repair went as intended. I so appreciate the follow through and the willingness to help the team. Customer service can be hard to come by these days, but your Customer Service Engineers do it very, very well.
Major Banking Institution
Easy as One Phone Call…
Getting the TeamKCI CE dispatched was as easy as one phone call. The trouble shooting process was a long and frustrating one. (In the end, it turned out to be a printer problem.) Throughout the process the TeamKCI CE was patient, cooperative, helpful and knowledgeable.
Major Disaster Recovery Provider
Responsive, Accurate & Professional…
I always enjoy working with your team, they are very responsive to our requirements. The responses are accurate, professional, and competitive… which makes our jobs easier. In the past, we’ve had some unexpected changes come up during our busy fourth quarter … and your team has always been professional and acted graciously to our requests.
Major Financial Institution
Thank you for the support and great service…
I wanted to extend a thank you for the support and great service TeamKCI’s customer service engineer provided us yesterday. It was a real pleasure to work with him!
Major Telecommunications Company
Depth of Knowledge…
I was impressed, not only with the depth of knowledge held by your associates, but the willingness to help me out of my predicament. Several of your employees spent countless hours on the phone with me. The TeamKCI technician on-site went without sleep for over 24 hours. And management was very involved, checking on us at least every hour.
A Fortune 500 Company
Unbelievable Support…
Thank you, KCI for all the support on these two ancient Nortels for so many years. It is only due to KCI that they functioned at all and they functioned at a high level consistently. I appreciate all of you.
A Major Telecom Company
Unbeatable Customer Service…
It’s my understanding… KCI has found the issue and resolved the problem ….[the PM] expressed how GREAT the support that the team received from KCI. Thank you and the KCI team for the support and patience.
One of the Largest Telecom Companies
Continual Support…
Awesome! Thanks so much TeamKCI for getting this done so quickly! Fantastic service from you guys yet again!
2011 Verizon Supplier Recognition Award
Award Winning Service…
TeamKCI was presented with the 2011 Supplier Recognition Award for Outstanding Performance in the IT Services Category by Verizon.