Author Archives: Danielle

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Brocade Announces First 32 Gbit/s – Gen 6 Switch

Category : Uncategorized

On March 1, 2016 Brocade Communications announced its first Generation 6 (Gen 6) 32 Gbit/s SAN switch; the Brocade G620 is a new high-density SAN switch that according to Brocade, “boasts unprecedented performance and scalability designed to support data gg620-with caption copyrowth and demanding workloads for mission-critical applications”. A link with more detailed information about this Brocade announcement is included below.

Brocade Advances Leadership in Fibre Channel Storage Networks with Industry-First Gen 6 Switch

This announcement is significant for the following reason: As Brocade will likely roll out its complete Gen 6 product line across 2016 it becomes very clear that 8 Gbit/s Gen 4 switches and directors, including the flagship DCX and the ever popular 5100, are legacy. There will not be any more software or firmware updates; nor will there be any bug fixes or patches because Gen 4 equipment is now two generations old. Brocade customers should now feel free to move with confidence to third-party maintenance support for their legacy Gen 4 infrastructure.

We foresee the Brocade announcement will:

  • Accelerate the migration of Gen 4 8 Gbit/s customers to Gen 5 16 Gbit/s platforms as pre-owned opportunities emerge.
  • Allow customers who continue with Gen4 8 Gbit/s technology to take advantage of opportunities to achieve huge savings with industry leading TeamKCI support for their Gen 4 hardware.

If you have any questions on any of the above or would just like to discuss your current hardware plans please feel free to give us a call at any time. We will, of course, keep you posted on any new Brocade developments as they are announced.


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TeamKCI Assumes Major Support Role as Manufacturer Support Ends

Category : Uncategorized

The Brocade 48000 once flagship Brocade SAN director has reached End-of-Support, today, February 17, 2016. After today Brocade will no longer support it.

But there is no need to panic; no need to upgrade to newer hardware; no need to buy spare machines or squirrel away parts. Simply let TeamKCI maintain your Brocade 48000(s).

Here’s why:Untitled

  • We are subject matter experts that offer the best Brocade service available anywhere at 80% off the manufacturer’s list price.
  • We will store a complete complement of spare parts on your premises.
  • We guaranty that you will speak to a trained technical specialist trained on Brocade 48K directors with 15 minutes of making a call. And,
  • We will be onsite within four-hours of your initial call.

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Brocade Announces EOL for DCX 8-Gbps Blades

Category : Uncategorized

Brocade has announced that it is initiating its End-of-Life process for Brocade FC8-16, FC8-32, FC8-48  and FC8-64 blades for the Brocade DCX family of directors. The Brocade notice also states that the last date Brocade will accept orders for 8-Gbps blades is November 30, 2015 (Brocade Notice). Directly after the Brocade announcement, TeamKCI announced that it will stock replacement blades for the Brocade DCX family and guaranty availability for the next 6 years through December 31, 2021.

TeamKCI has significant quantities of the aforementioned Brocade FC8-16, FC8-32, FC8-48  and FC8-64 DCX blades in stock. Also on hand are Brocade 16-Gbps blades and 8-Gbps “e” blades for the newer DCX8510 director. One final point: TeamKCI offers 24 x 7 maintenance coverage for Brocade DCX directors at rates that are 65% less than Brocade.

So if your plans call for Brocade DCX director blades contact TeamKCI here and let us work with you on blade upgrades, configuration issues, maintenance and monitoring.


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What’s Your NetApp Plan?

Category : Uncategorized

Hey NetApp users what’s your NetApp plan?  Do you know what your next storage platform will be? Will it even be manufactured by NetApp? Tough questions that are not all that easy to answer.

As NetApp transitions its product lines it is a reasonable proposition to develop a plan for your next platform. But what will that next platform be? Many NetApp platforms still in use are now designated end-of-Life (EOL) by the manufacturer – just check out our NetApp EOL table here. A transition path is not all that clear. But the one thing that is clear, is that if you are moving from NetApp or staying with NetApp there is no better time to move your legacy NetApp storage to TeamKCI for savings of over 50% until the time comes for you to make a decision on your next storage platform.

We also point out that IBM has announced it has the discontinued NSeries – the IBM badged version of the NetApp product line. What better indication of a seismic shift in NetApp platforms?  All the more reason to save while you transition to your next NetApp, EMC, HDS, IBM or Dell storage solution.

In the meantime take a look at TeamKCI support. We place spare parts on premises;diagnose problems remotely;and, save you over 50% when compared to OEM prices. We deliver OEM class service at a fraction of the price. Give us your configuration here and we’ll get back to you with a price quote that we guaranty will generate huge savings.  For over 33 years your source for independent switch and storage support.


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HP StorageWorks 4/256 Nears End-Of-Support Date

Category : Uncategorized

In May 2005, Brocade introduced its then flagship 48000 director, a 4 Gbps director with an eight (8) blade capacity, each blade capable of attaching up to 48 ports, for a total capacity of 384 ports. HP re-branded the 48K and sold it as the HP StorageWorks 4/256 SAN Switch. It was designed by Brocade to compete with McData and Cisco its two main rivals (at the time) in the director space. Back then the HP StorageWorks 4/256 was “state of the art”. Now it is a bit old – legacy if you will – and was designated End-of-Life in January 2011 roughly five and one half years after its introduction. Soon, February 1, 2016, the HP StorageWorks 4/256 SAN Switch will reach its End-of-Support date with HP.

There is no need to panic or make a quick decision to upgrade. TeamKCI will pick up support the day your HP support contract runs out. No need to squirrel away parts, buy spare machines to store in your parts closet or read up on maintenance procedures. TeamKCI will maintain your HP StorageWorks 4/256 SAN Switch as good as or even better than the manufacturer at prices that will shock you and make you wonder why you didn’t move your HP StorageWorks 4/256 SAN Switch maintenance over to TeamKCI earlier.

We guaranty that you will be able to talk to a technical specialist within fifteen minutes of making a service call any time of day or night. Four-hour onsite response time (though in reality we average less than two hours). A full complement of spare parts stored on premises to facilitate rapid repairs. Product engineers who speak the language and can help you reconfigure your HP StorageWorks 4/256 SAN Switch or restore corrupted software.

Top of the rack service at bottom of the rack prices. Exactly what you would expect from the leader in SAN director support. For a quick and accurate quote go to our website and tell us the configurations of the legacy machines you are interested in having us support here. Find out why for over 33 years TeamKCI has been America’s top switch solution provider.​


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IBM 2109-M48 Nears End-of-Support Date

Category : Uncategorized

In May 2005, Brocade introduced its then flagship 48000 director, a 4 Gbps director with an eight (8) blade capacity, each blade capable of attaching up to 48 ports, for a total capacity of 384 ports. IBM re-branded the 48K and sold it as the 2109-M28 (a.k.a. SAN256B). It was designed by Brocade to compete with McData and Cisco its two main rivals (at the time) in the director space. Back then the IBM 2109- M48 (Brocade 48K wBrocade 48000as “state of the art”.  Now it is a bit old – legacy if you will – and was designated End-of-Life in January 2011 roughly five and one half years after its introduction. Soon, on November 30, 2015, the IBM 2109-M48 will be withdrawn from service by IBM.

There is no need to panic or make a quick decision to upgrade. TeamKCI will pick up support the day your IBM support contract runs out. No need to squirrel away parts, buy spare machines to store in your parts closet, or read up on maintenance procedures. TeamKCI will maintain your IBM 2109-M48 as good as or even better than the manufacturer at prices that will shock you and make you wonder why you didn’t move your IBM 2109-M48 maintenance over to TeamKCI earlier.

We guaranty that you will be able to talk to a technical specialist within fifteen minutes of making a service call any time of day or night. Four-hour onsite response time (though in reality we average less than two hours). A full complement of spare parts stored on premises to facilitate rapid repairs. Product engineers who speak the language and can help you reconfigure your IBM 2109-M48 or restore corrupted software. Top of the rack service at bottom of the rack prices. Exactly what you would expect from the leader in switching technology support.


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Should Brocade DCX Maintenance Really Cost Over $20,000 Per Year?

Category : Uncategorized

Should Brocade DCX maintenance really cost over $20,000 per year? It really shouldn’t! That’s why TeamKCI offers a much more attractively priced alternative. We provide round-the-clock 24 x 7 tech support, guarantee 4-hour onsite service and utilize the dial-in end call home features. Unlike the manufacturer, we store a full complement of spare parts on premises to facilitate rapid repairs – at no extra cost! Over 33 years of specialization in switching products is what elevates TeamKCI award winning (link) support above the competition. We’ve been #1 in Brocade support for a very long time and for a very good reason. Call, email or IM today.   


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Tell Us Your Plans!

Category : Uncategorized

We love to have our customers tell us their plans so that we understand what motivates their support requests. We pride ourselves in our ability to craft creative solutions that provide high quality solutions and value. We accept the challenges of each unique opportunity and are happy to work with you, our customers, towards achieving these goals. Please send us your feedback because it is through your input that we achieve the synergy of our collective efforts!


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TeamKCI Announces DCX Maintenance

Category : Uncategorized

TeamKCI is pleased to announce it has expanded its award winning worldwide support program to include Brocade DCX directors at rates that are significantly less than the manufacturer’s suggested retail price.  TeamKCI has also begun offering round-the-clock monitoring for Enterprise customers becoming the only independent maintenance provider to offer this service for DCX.  With TeamKCI, our customers get:

  • Top of the line manufacturer’s quality support.
  • Spare parts stored on premises to facilitate rapid repairs.
  • DCX hardware upgrades drastically reduced.
  • 65% off manufacturer’s maintenance rates.
  • Round-the-clock monitoring at 60% off manufacturer’s rates.

As you begin preparing your 2016 support budget make sure TeamKCI is in your plans for quality service, dependability and big cost savings.


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The Last Place on Earth for Top Quality Telenex Support

Category : Uncategorized

Telenex a once independent switch manufacturer was purchased by General Signal Networks in 1996; General Signal Networks was rolled up into an IPO in 2000 and renamed InRange Technologies; InRange was acquired by Computer Network Technology (CNT) in 2003; CNT was acquired by McData Corp in 2005; McData was acquired by Brocade Communication Systems in 2007. Brocade sold off the Telenex product lines to Intellipath in 2007 which quickly changed its name to OnPath Technologies. OnPath was purchased by NetScout in 2012.

None of the aforementioned companies maintain Telenex 2700 hardware anymore.  But there are still over 125 Telenex matrix switches in use in key Wide Area Networking applications that utilize this hard to replace technology.  If your company is one of those companies still using Telenex 2700 technology you should be talking to TeamKCI.   We’ve been maintaining Telenex 2700 wide area network switches for the last twenty years. So while we may be the last place on earth where you can find maintenance for your Telenex equipment, we’re also the best place on earth for legacy Telenex switches.  We have Telenex product engineers trained by Telenex; store spare parts on premises; and at one time or another have supported over 200 Telenex switches nationwide.  So don’t delay!

Welcome to the last place on Earth for the best Telenex support on Earth.


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Cisco 9513 Blended Support

Category : Uncategorized

The TeamKCI blended support program for Cisco 9513 directors is perfect for many Cisco legacy 9513 director users. If you’re a Cisco customer with the quandary of having your Cisco MDS director eligible for SMARTnet® while the internal blades in your Cisco 9513 MDS are not, look into our TeamKCI blended support program. It works like this. Keep your Cisco 9513 MDS director under SMARTnet® while placing the EOL and EOS port blades under award winning TeamKCI support. It’s easy, workable, inexpensive and keeps your SAN fully protected. TeamKCI makes SMARTnet® smarter.


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Brocade DCX

Category : Uncategorized

A paradigm shift occurred in early 2015 when Brocade announced End-of-Life (EOL) for its flagship DCX SAN director. EOL traditionally signifies the end of new software and firmware developments along with the cessation of bug fixes. EOL freezes all software and firmware at the level it is at. Going forward, customers no longer need be concerned about ongoing software or firmware support. TeamKCI responded to the Brocade announcement with its own announcement to support Brocade DCX directors at 65% less than the manufacturer’s list price for comparable SLAs. TeamKCI program includes round-the-clock TAC support, spare parts on premises and 4-hour onsite response time.


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TeamKCI Blended Cisco Support

Category : Uncategorized

If you find you can’t get full maintenance support for your Cisco MDS 9513 director because some of the blades are no longer supported under SMARTnet® we would like to suggest TeamKCI Blended Cisco Support. Here is how it works:

smart net cisco

We first note that Cisco 9513 MDS director chassis are not End-of-Life (EOL) though many of the blades in them are, and some 9513 port blades have reached End-of-Support. Many Cisco customers will have MDS 9513 director chassis that are eligible for maintenance under Cisco’s SMARTnet® program, while the blades inside these directors are not supported. The dilemma for most customers is making sure that both the MDS 9513 chassis and the port blades are covered.

Enter the TeamKCI Blended Cisco Support program. We encourage our customers with eligible 9513 MDS directors to keep them under SMARTnet® while at the same time putting their MDS port blades not eligible for SMARTnet® under TeamKCI support. The chassis and corresponding software and firmware will be covered under SMARTnet®. TeamKCI covers all the blades that Cisco no longer covers. We maintain the blades; Cisco maintains the chassis while you enjoy the benefits. We offer NBD parts or guaranteed 4-hour onsite response, whichever you prefer. Since we do not maintain the chassis, the OS, or the firmware, your Cisco MDS 9513 will remain under Cisco SMARTnet® support.

​The TeamKCI Blended Cisco Support program is the perfect alternative to taking the risk that part of your Cisco 9513 is not covered. And our blended support program is priced well below original Cisco manufacturer’s pricing.

One fifteen minute call with one of our specialists will make you a believer. Don’t delay. Let us know when you are available and we’ll show you how to keep your MDS 9513 director fully covered.


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TeamKCI Announces Brocade USDX Support As Brocade Ends Support

Category : Uncategorized

If losing support for your USDX channel extender network is not an option, call TeamKCI today. Brocade has ceased maintaining all versions of the USDX as of May 15, 2015.

TeamKCI offers an alternative. As switching experts for the last 33 years and America’s #1 independent maintainer of Brocade equipment, TeamKCI will gladly maintain your USDX directors for as long as you choose to use them. No limits. No End-of-Life dates. No End-of-Service dates. Just continue to use your USDX until you’re ready to move to a different platform.

TeamKCI support includes all parts, remote dial-in support, 4-hour onsite response time and change management services.

If continuing to use your Brocade USDX channel extenders are part of your plans don’t hesitate, TeamKCI is ready to step in today. Call us and we’ll put together a cost-effective plan to keep your USDX platform running for as long as you choose to use it.


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